Most excellent and pocketfriendly online ticket system

What are the best aspects of this product?

Firstly - its architecture. It`s responsive. It`s moderate. It`s reasonable for all sort of people. Besides - it`s functionality. As compared to other services, it costs much, considerably more for the same functionality. Thirdly - support. It`s the best support I ever found in the business sector. They determined my issue in 15min with system installation issue. Next thing I loved about their system is that it`s probability to change the colour of design in order to coordinate with company`s style. One more thing - it`s clock timer. It is essential for us since we are a service organization. Furthermore, yes, it is multilingual!

What aspects are problematic or could work better?

To be completely honest - I didn`t see any inconveniences for my requirements. Be that as it may, but it would be fascinating for me to see exchange from one page to make ticket page with GET(we have a few offers, and when to click on the link of param &offer=1 it autocompletes Type with this offer)

What specific problems in your company were solved by this product?

Our organization is overseeing PC, tablet and cell telephone administration, so we require a platform for ticket questions, I figured out how to look at whatever found in google variations, and Vision Helpdesk was most reasonable with utmost functionality. Presently we are utilizing Helpdesk arrangement, but in future when we will provide services to different organizations we will move up to Satellite arrangement.

Are you a current user of this product?

Yes