Simple yet very powerful helpdesk tool which helps to manage all the customers requests in one place

What are the best aspects of this product?

The ideal way to equip your company is with Vision Help desk software, which will enable you to manage client conversations and streamline the workload of your support staff while resolving their difficulties.

What aspects are problematic or could work better?

Nothing serious as such.

What features/services would you like to see in future versions of this product?

I would want to see the help desk software enhanced with more powerful artificial intelligence functions.

What specific problems in your company were solved by this product?

Using this software, you can unify all your customer logs from different platforms (Website, Emails, Social, Chats) and resolve their tickets in the fastest way possible

Are you a current user of this product?

Yes