User review
of Vision Helpdesk
Vision Helpdesk review
-
by Lawrence
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Vision Helpdesk has been an incredible tool for us. I maintain a little IT Business and having a tool like this works extraordinarily. Their support group and sales team are awesome too.
What aspects are problematic or could work better?
Everything Vision Helpdesk does is awesome
What specific problems in your company were solved by this product?
They had the capability to stay aware of all our support cases, and so on.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Computer & Network Services
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
