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User review of Vocalcom Cloud Contact Center

So far, so good.

- by Hollis

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love how attentive the CS is. They really pay attention to their clients' needs.

What aspects are problematic or could work better?

Zero. Zip. Zilch. I love everything about this!

What specific problems in your company were solved by this product?

We use this in the office for calling customers and supporting them.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.