7888 SHARES | |
32104 FOLLOWERS | |
79176 LIKES |
USER SATISFACTION | 99% |
OUR SCORE | 8.4 |
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused. You can easily add agents, customize reports, and design IVRs. The platform’s easy-to-use interface means no more requests to IT.
With Vocalcom, you can stop buying software and maintaining equipment, and start utilizing the power of a cloud contact center platform. It supports voice, chat, email, SMS, Twitter, and Facebook – all from one place. The Vocalcom WebRTC Platform goes beyond Web chat and audio communication to include video and co-browsing, and enables a seamless transition from self-service to live service. It preserves the context of previous interactions, which creates opportunities for better customer experience and more sales.
Vocalcom offers 100% cloud delivery, which can help you save costs, and get up and running quickly. It lets your company quickly deploy an always-on, secure contact center solution using a pay-as-you-go model. Vocalcom is used by more than 3,600 companies in 47 countries around the world.
Position of Vocalcom Cloud Contact Center in our main categories:
Vocalcom Cloud Contact Center is one of the top 50 Communications Softwareproducts
Vocalcom Cloud Contact Center is one of the 100 Customer Support Softwareproducts
![]() 50 Vocalcom Cloud Contact Center is one of the 50 | ![]() 100 Vocalcom Cloud Contact Center is one of the 100 |
Vocalcom Cloud Contact Center is also listed in the following subcategories:
Category: | Position: | Category: | Position: |
---|---|---|---|
Call Center Software | #7 |
Category: | Position: |
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Call Center Software | #7 |
There are well-liked and widely used solutions in each software category. But are they necessarily the best fit for your company’s specific requirements? A popular software product may have thousands of users, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Vocalcom Cloud Contact Center reviews and consider the factors that you desire in the software such as the fees, main tools, available integrations etc. Then, shortlist a few solutions that fit your needs. Check out the free trials of these apps, read online reviews, get clarifications from the maker, and do your investigation thoroughly. This profound homework is sure to aid you select the finest software platform for your company’s specific needs.
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vocalcom Cloud Contact Center reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vocalcom Cloud Contact Center. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 109 |
NEGATIVE SOCIAL MENTIONS | 1 |
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
Vocalcom Contact Center Software integrates with the following business systems and applications:
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