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User review of Volusion

It is a pleasure to work with Volusion

- by Lorena

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

When you run a Volusion website, everything is smooth. You get a platform that can be installed easily, an intuitive interface, and best of all a supportive customer service to keep you on the right track. I dealt with different CSRs, and none of them failed to respond my questions. Additionally, I never waited too long for it, and in case something else turned out in the meantime, I just used asked them to call me back...which they did! Very cool feature, I'm impressed by it.

What aspects are problematic or could work better?

I wanted to integrate it with Quickbooks, but it took them a while to explain me how to do it. For what I know, APIs are great, and integration is possible with every popular system. I have nothing else to say in this section.

What specific problems in your company were solved by this product?

We were already running our e-store, but we weren't satisified with our ecommerce platform. We needed one that is more robust and effective, ideally fast and on the budget. Volusion stands for all of these features, a great product indeed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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