What are the best aspects of this product?
When you run a Volusion website, everything is smooth. You get a platform that can be installed easily, an intuitive interface, and best of all a supportive customer service to keep you on the right track. I dealt with different CSRs, and none of them failed to respond my questions. Additionally, I never waited too long for it, and in case something else turned out in the meantime, I just used asked them to call me back...which they did! Very cool feature, I'm impressed by it.
What aspects are problematic or could work better?
I wanted to integrate it with Quickbooks, but it took them a while to explain me how to do it. For what I know, APIs are great, and integration is possible with every popular system. I have nothing else to say in this section.
What specific problems in your company were solved by this product?
We were already running our e-store, but we weren't satisified with our ecommerce platform. We needed one that is more robust and effective, ideally fast and on the budget. Volusion stands for all of these features, a great product indeed.
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How long have you been using this product?
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Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?