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User review of Vonage

Helpful tech team!

- by Emile

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I’ve been using Vonage for the better part of the decade. So far, it has been a reliable tool for me to conduct calls. In terms of quality, this is an aspect that I really like about Vonage. There are virtually zero static sounds and other noises on the line. In the off-chance that I do encounter issues, their tech team is always quick to respond to my issues. Its availability on mobile is a huge plus in my book too.

What aspects are problematic or could work better?

I experience lags on some days that follow a software update.

What specific problems in your company were solved by this product?

We use Vonage to communicate with our customers. It has been a really reliable tool.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.