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User review of Vonage

Uncomplicated and simple.

- by Penelope

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

First of all, I love how I have the option to take my calls on the desktop or on my phone. Another thing I love about this tool is that this has integrated quite seamlessly into my work processes. I’ve been able to store data into the program because of how reliable it is too.

What aspects are problematic or could work better?

I can’t pinpoint this as a problem of the program itself or if it is our internet connection. However, I want to note here that we’ve been intermittently dropping calls. Also, each day’s call schedule can’t be unique. It has to be the same throughout the whole week.

What specific problems in your company were solved by this product?

Vonage is just the right fit for our business. So far we’ve been able to carry out quality calls to our clients, thanks to it. I really love how straightforward and uncomplicated this tool is.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Staffing and Recruiting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.