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VTEX Review

VTEX
Our score: 9.0 User satisfaction: 95%

What is VTEX?

VTEX is a versatile, cloud-based e-commerce platform designed to help online traders to manage their business and handle other evolving multichannel commerce needs. This is a robust solution built with different businesses such as marketplaces, B2C, B2E, and B2B, in mind. The platform empowers entrepreneurs with unique tools that help them lower TCO, gain organic traffic, and increase conversion rates with ease.

VTEX enables sellers to achieve an unprecedented capacity for innovation and meet opportunities across multiple channels. It helps multichannel businesses implement scalable solutions such as the omnichannel order management system to revolutionize the shopping experience.

VTEX makes it easy for businesses to focus on selling products more effectively with faster time to market. It simply makes it easy for entrepreneurs to drive continuous transformations and business growth.

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Overview of VTEX Benefits

Centralized order management

VTEX is a robust solution that features a reliable order management system. The platform unifies all operations related to order management. It makes it easy for your business to conform to customer expectations to fulfill, buy, and return goods. For instance, the Infinite Aisle allows customers to shop from your online store and pick up the good from a store near them.

Optimized operations

In addition, VTEX delivers total visibility into the entire order lifecycle. It streamlines all operations creating a single source of truth through the smart orchestrator. The orchestrator optimizes inventory and logistics times, enabling you to identify the best route for your products. Besides, the inStore Smart POS allows you to unify and personalize the shopping experience. The POS helps you recover abandoned carts and optimize promotions while proving personalized services to buyers.

Scalability

Another impressive attribute of VTEX is its scalability and flexibility. The solution is designed to integrate seamlessly with your existing CRM, ERP, and WMS systems.  It supports a complete suite of APIs that enable you to create a comprehensive solution for 360-degree management. The APIs enable you to drive real-time product delivery, availability and even tracking of package data.

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Overview of VTEX Features

  • Omnichannel management
  • Customer accounts
  • Inventory management
  • Promotions management
  • Order management
  • Multistore management
  • Catalog management

VTEX Position In Our Categories

Keeping in mind businesses have unique business requirements, it is only sensible that they steer clear of paying for an all-encompassing, ideal software. However, it is almost impossible to find such an app even among widely used software systems. The reasonable step to undertake is to write down the numerous vital aspects that entail consideration like major features, costing, technical skill levels of staff members, organizational size, etc. After which, you should perform the research exhaustively. Browse over these VTEX evaluations and look over the other software solutions in your shortlist more closely. Such all-encompassing product investigation guarantees you keep away from ill-fitting apps and subscribe to the system that includes all the tools your company requires in sustaining growth.

Position of VTEX in our main categories:

TOP 50

VTEX is one of the top 50 eCommerce Platforms products

If you are interested in VTEX it could also be a good idea to check out other subcategories of eCommerce Platforms gathered in our base of B2B software reviews.

It's essential to keep in mind that almost no service in the eCommerce Platforms category will be an ideal solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few VTEX eCommerce Platforms reviews first as specific solutions may excel just in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others can work with an idea of being easy and intuitive and consequently lack advanced features welcomed by more experienced users. You can also come across solutions that focus on a wide group of customers and offer a complex feature set, but that usually comes at a more expensive price of such a software. Make sure you're aware of your needs so that you pick a software that provides all the elements you search for.

How Much Does VTEX Cost?

VTEX Pricing Plans:

Free Trial

VTEX

Contact vendor

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What are VTEX pricing details?

VTEX Pricing Plans:

Free Trial

VTEX

Contact vendor

VTEX offers a detailed enterprise pricing structure for its range of solution. Contact the vendor for more on the price options for each solution.

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 3

We know that when you make a decision to get a eCommerce Platforms it’s crucial not only to learn how experts rank it in their reviews, but also to check if the actual users and companies that bought it are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and VTEX reviews across a wide array of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with VTEX. With that information at hand you should be prepared to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for VTEX?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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