Flexible and worth every penny.

What are the best aspects of this product?

I love the flexibility of this software. My systems admin working for my employer had a relatively poor setup. But after using the software for a few years, we're able to finally automate and carry out processes. This include extracting data for our own custom design report writer. Its potential is something that my employer really realized completely.

What aspects are problematic or could work better?

Setting things up initially is a long process. This would make it more difficult if you haven't worked with this kind of software. But then again, who wouldn't face the same scenario, right? It's now running to a crawl since my company expanded and/or a lot of history were housed in there.

What specific problems in your company were solved by this product?

The problem that my business encountered was that wasn't a centralized hub for an organized storage of data. The software did more than just be that storage. It also automated a lot of the lengthy and boring processes. This includes giving an alert to an employee for a finished task so they can proceed with the next one.

Are you a current user of this product?

Yes