Customer support is top-notch

What are the best aspects of this product?

What I liked best about Wagepoint is the customer support and the speed of responsiveness to the queries I have. I can send an email and get response within the day. Apart from that, I get to deal with a single customer support representative all the way. This allows me to build a relationship as the representative can learn about the problems I face and offer tailored help for smooth operation of the product. In short, I am well taken care of moving forward.

What aspects are problematic or could work better?

I have faced some minor problems in the past. However, Wagepoint’s support team has come out to offer the best help and for now I cannot think of anything wrong, or I dislike about the product. To be honest, I am happy using the product for my payroll management operations.

What specific problems in your company were solved by this product?

Unlike most related tools, Wagepoint has come out as being the best. The customer support is what made me love this product more. The support team offers help as if they are part of your business rather than an outsider. They offer detailed help to your questions which gives you a better view of how to use the product for your payroll services. They become part of your team.

Are you a current user of this product?

Yes