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Wagepoint REVIEW

Payroll Software

10 user reviews
USER SATISFACTION 93%
OUR SCORE 8.0

What is Wagepoint?

Wagepoint is a simple online payroll application designed for small businesses in North America. Managing payroll is important for small and mid-sized companies, and Wagepoint gets the work done quickly and easily. Wagepoint can manage government remittances/reporting, direct deposits, and all year-end reporting for both hourly and salaried employees.

Wagepoint is an intuitive, easy to use, web-based payroll system, ideal for small businesses seeking to make their payroll and contractor payment systems become efficient and tax compliant. It is an ideal app for companies in a wide range of industries including retail, healthcare, distribution, and banking.

Wagepoint is used by hundreds of small businesses and it offers an easy-to-use interface that allows companies to set up the app in a few hours. Whether you’re managing an in-house team or remote workforce, the app can consolidate your payroll deliverables.

Overview of Wagepoint Benefits

Wagepoint offers a user-friendly experience to help you get your payroll-related activities accomplished quickly and easily.

Set up your company in a jiffy

It is fast and easy to set up your company with Wagepoint. The vendor offers a free ‘Switch It’ service for companies with more than 10 employees to switch over from another payroll application.

Give your employees access to their payslips

Now, you don’t have to re-print your employees’ lost payslips and year end W2’s. Simply give them access to their personal information and forget about the issue.

Process your salaried and hourly payroll quickly

You can use Wagepoint to pay salaried and hourly employees as well as contractors at the same time. You can also add different Paygroups for payrolls on multiple frequencies.

Use the auto-approve feature to take a vacation

If your payroll doesn’t change often, you can use Wagepoint’s auto-approve functionality to set your payroll and forget about it while you take a much-needed vacation.

Support ticketing within the app

You can use Wagepoint’s floating ‘Support’ tab to access the app’s knowledge base or send a support ticket in case of questions. Wagepoint currently scores 95% on customer service satisfaction.

Complete security assured

Wagepoint’s servers are hosted in the Amazon cloud to support its international expansion and to provide its customers greater security and reliability. The vendor uses 256-bit SSL encryption to ensure all your data is safe and protected from prying hackers. Plus, the vendor will not share your information with third parties without your permission.

Other Benefits

Wagepoint can manage a wide range of tax compliance and reporting tasks across all jurisdictional levels, in US$ and in other currencies, including local taxes, 1099s, and online payment stubs. The app is compatible both on PCs and Macs alike. You don’t have to worry about fees for setup, maintenance, or contracts.

It also offers businesses the advantage of enabling employees and third party providers to access their own personal/business data, thereby empowering your staff to independently replace lost forms when the need arise. Employers with only salaried employees need not log in and approve it each time – they only have to submit a request to utilize the auto-approve feature. Shared access also allows authorized users to perform other functions like adding multi-pay groups for monitoring purposes.

Overview of Wagepoint Features

  • Excellent Customer Service
  • Cloud-based Payroll Software
  • Company Deductions
  • Company Income Codes
  • Default Payroll Withholdings
  • Direct Deposits
  • Easy Company & Employee Setup
  • Employee Access
  • Employees & Contractors
  • Federal, State and Local Tax Reporting
  • Government Remittances
  • Hourly & Salaried Employees
  • Paperless Paystubs
  • Workers Compensation (Canada)
  • Year-end W2s (US) and T4s (Canada)

Wagepoint Position In Our Categories

Position of Wagepoint in our main categories:

200

Wagepoint is one of the top 200 Accounting Softwareproducts

Top
200

Wagepoint is one of the 200 HR Softwareproducts

200

Wagepoint is one of the 200
Accounting Software products

200

Wagepoint is one of the 200
HR Software products


Wagepoint is also listed in the following subcategories:

Category:Position:Category:Position:
Payroll Software#29
Category:Position:
Payroll Software#29

Enterprises have different wants and requirements and no software platform can be perfect in such a situation. It is futile to try to find an ideal out-of-the-box software product that fulfills all your business wants. The wise thing to do would be to customize the solution for your unique wants, employee skill levels, finances, and other aspects. For these reasons, do not hasten and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your homework, check out each short-listed system in detail, read a few Wagepoint reviews, contact the seller for explanations, and finally select the application that provides what you want.

How Much Does Wagepoint Cost?

Wagepoint Pricing Plans:
Free trial
US Customers
From $22 per payroll
CA Customers
From $22 per payroll

Wagepoint offers a 30-day free trial and the following pricing plans:

For 10 Employees – $40 / payroll

  • Covers base fee of $20 plus $20 (for 10 employees  or $2/employee)

For 40 Employees – $100 / payroll

  • Base fee of $20 plus $80 (for 40 employees or $2/employee)

For 100 Employees – $220 / payroll

  • Base fee of $20 plus $200 (for 100 employees or $2/employee)

For US based business, payroll costs include 10 state and/or local payroll tax payees,
$2 for every additional payee. All plans do not have any  any setup and year-end fees.

User Satisfaction

We realize that when you make a decision to buy Payroll Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Wagepoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Wagepoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Wagepoint User Reviews

What are Wagepoint pricing details?

Wagepoint Pricing Plans:
Free trial
US Customers
From $22 per payroll
CA Customers
From $22 per payroll

Wagepoint offers a 30-day free trial and the following pricing plans:

For 10 Employees – $40 / payroll

  • Covers base fee of $20 plus $20 (for 10 employees  or $2/employee)

For 40 Employees – $100 / payroll

  • Base fee of $20 plus $80 (for 40 employees or $2/employee)

For 100 Employees – $220 / payroll

  • Base fee of $20 plus $200 (for 100 employees or $2/employee)

For US based business, payroll costs include 10 state and/or local payroll tax payees,
$2 for every additional payee. All plans do not have any  any setup and year-end fees.

What integrations are available for Wagepoint?

Wagepoint seamlessly integrates with the following accounting and time tracking software to make payroll processing easy for your small business:

Accounting Software

  • QuickBooks Online
  • Xero
  • LessAccounting

Time Tracking Software

  • SwipeClock
  • Deputy
  • T-Sheets (coming soon)

User reviews


User reviews in total: 10

7
2
0
0
1

Average Rating:

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The most favorable review

Jackie

9 months ago


Pros: For most systems, you will not get the kind of customer service Wagepoint has. The responsive is amazing with a 5 minutes maximum wait before you get a representative to help you out. They do not just look to solve your issue and move on, they help you succeed in using the tool for your payroll needs. In the process, you get to learn more about the product and save time due to the fast response you get for the issues you have.

Cons: Issues will always be there but it is how they are addressed, which either will keep you interested, or think of switching to another product. For Wagepoint, they have their customers’ queries in check. Every situation or difficulty you face will not only be addressed in full but also within a short period. With that said, I did not find anything I did not like about the product.

The least favorable review

Anonymous Reviewer

1 year ago


Pros: The only good feature of this product would be the cost. It's very cheap, but you get what you pay for in the end. Wagepoint is not recommended. I stopped using Wagepoint earlier this year, when I switched to another payroll company.

Cons: Communication. Multiple times when I called to get help, there was no one to help. The only way to talk with a Wagepoint employee is to call the Sales line. There is never a Wagepoint employee available. Support staff is non-existent. You will likely leave a voice mail message, or have to send an email to get any questions answered. I called in to get the company W2s and year-end documents, and never received a call back. I had to hire an accountant to reverse engineer my W2s so I could complete my taxes. Do not use this service if you require any modicum of help or supoort.

Published 9 months ago
Verified
user
For most systems, you will not get the kind of customer service Wagepoint has. The responsive is amazing with a 5 minutes maximum wait before you get a representative to...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
Initially, we used ADP to manage our payroll services. However, we did not get value for money and the customer support was not that reliable. A switch to Wagepoint made...



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Published 10 months ago
Verified
user
The tool is simple to set up, run payroll and manage your employees in general. If you are looking for tool that has your payroll need in mind, then Wagepoint is the best...



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Published 1 year ago
Verified
user
From payroll management to ensuring that you are compliant with the relevant government bodies, Wagepoint is at your service. The set up process is easy which lets you...



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Anonymous Reviewer
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Published 1 year ago
The only good feature of this product would be the cost. It's very cheap, but you get what you pay for in the end. Wagepoint is not recommended. I stopped using...



1 person thinks this review is helpful

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Published 1 year ago
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user
It embraces the modern technology by making it easy for employees to access their payroll...



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Published 1 year ago
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Published 1 year ago
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user
It has become our payroll partner since we started using it. When it comes to payroll management, Wagepoint performs beyond our expectations. It has what we need and...



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Published 1 year ago
Verified
user
It has allowed me to process and manage payroll for multiple companies with many employees. I can do this within a short time which makes work easier. For example, I...



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Published 2 years ago
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user
What I liked best about Wagepoint is the customer support and the speed of responsiveness to the queries I have. I can send an email and get response within the day....



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