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Wagepoint REVIEW

Payroll Software

10 user reviews
USER SATISFACTION 93%
OUR SCORE 8.0

What is Wagepoint?

Wagepoint is a simple online payroll application designed for small businesses in North America. Managing payroll is important for small and mid-sized companies, and Wagepoint gets the work done quickly and easily. Wagepoint can manage government remittances/reporting, direct deposits, and all year-end reporting for both hourly and salaried employees.

Wagepoint is an intuitive, easy to use, web-based payroll system, ideal for small businesses seeking to pay their employees or contractors while remaining compliant with IRS regulations. It is an ideal app for companies in a wide range of industries including retail, healthcare, distribution, and banking.

Wagepoint is used by hundreds of small businesses and it offers an easy-to-use interface that allows companies to set up the app in a few hours. The vendor offers a service called “Switch It” – for companies with more than ten employees, to help them switch over their existing payroll system to Wagepoint.

Overview of Wagepoint Benefits

Wagepoint offers a user-friendly experience to help you get your payroll-related activities accomplished quickly and easily.

Set up your company in a jiffy

It is fast and easy to set up your company with Wagepoint. The vendor offers a free ‘Switch It’ service for companies with more than 10 employees to switch over from another payroll application.

Give your employees access to their payslips

Now, you don’t have to re-print your employees’ lost payslips and year end W2’s. Simply give them access to their personal information and forget about the issue.

Process your salaried and hourly payroll quickly

You can use Wagepoint to pay salaried and hourly employees as well as contractors at the same time. You can also add different Paygroups for payrolls on multiple frequencies.

Use the auto-approve feature to take a vacation

If your payroll doesn’t change often, you can use Wagepoint’s auto-approve functionality to set your payroll and forget about it while you take a much-needed vacation.

Support ticketing within the app

You can use Wagepoint’s floating ‘Support’ tab to access the app’s knowledge base or send a support ticket in case of questions. Wagepoint currently scores 95% on customer service satisfaction.

Complete security assured

Wagepoint’s servers are hosted in the Amazon cloud to support its international expansion and to provide its customers greater security and reliability. The vendor uses 256-bit SSL encryption to ensure all your data is safe and protected from prying hackers. Plus, the vendor will not share your information with third parties without your permission.

Other Benefits

Wagepoint can manage online pay stubs, direct deposits, federal, state, and local tax reporting, W2s, W3s, 1099s, and more. It also offers multi-currency support. The app is compatible both on PCs and Macs alike. You don’t have to worry about fees for setup, maintenance, or contracts.

Companies can share access with employees to enable them to view their personal information, including pay stubs, making it simple to replace lost documents. Users accessing the system can add multiple “pay groups” to keep track of employees and contractors who are on different pay schedules. Employers with only salaried employees need not log in and approve it each time – they only have to submit a request to utilize the auto-approve feature.

Overview of Wagepoint Features

  • Excellent Customer Service
  • Cloud-based Payroll Software
  • Company Deductions
  • Company Income Codes
  • Default Payroll Withholdings
  • Direct Deposits
  • Easy Company & Employee Setup
  • Employee Access
  • Employees & Contractors
  • Federal, State and Local Tax Reporting
  • Government Remittances
  • Hourly & Salaried Employees
  • Paperless Paystubs
  • Workers Compensation (Canada)
  • Year-end W2s (US) and T4s (Canada)

Wagepoint Position In Our Categories

Position of Wagepoint in our main categories:

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Wagepoint is one of the top 200 Accounting Software products

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Wagepoint is one of the top 200 HR Software products

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Wagepoint is one of the top 200
Accounting Software products

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Wagepoint is one of the top 200
HR Software products


Wagepoint is also listed in the following subcategories:

Category:Position:Category:Position:
Payroll Software#23
Category:Position:
Payroll Software#23

Every company has different wants and needs a system that can be personalized for their size, kind of employees and clients, and the specific industry they are in. For these reasons, no system can proffer perfect features off-the-shelf. When you search a software product, first be sure what you want it for. Read some Wagepoint reviews and ask yourself do you desire basic features or do you need sophisticated tools? Are there any industry-specific features that you are looking for? Find the answers to these questions to aid your search. There are multiple aspects that you need to consider and these include your finances, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the app that provides all that you need to improve your company effectiveness and productivity.

How Much Does Wagepoint Cost?

Wagepoint Pricing Plans:

Wagepoint offers a 30-day free trial and the following pricing plans:

  • US Customers: ($20 base fee + $2 per employee) per payroll
  • CA Customers: ($20 base fee + $2 per employee) per payrol

Including 10 state/local taxes. Additional states/locals taxes at $2 per payee. Everything is included – direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs for its payroll.

User Satisfaction

We realize that when you make a decision to buy Payroll Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Wagepoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Wagepoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

16

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Wagepoint User Reviews

What are Wagepoint pricing details?

Wagepoint Pricing Plans:

Wagepoint offers a 30-day free trial and the following pricing plans:

  • US Customers: ($20 base fee + $2 per employee) per payroll
  • CA Customers: ($20 base fee + $2 per employee) per payrol

Including 10 state/local taxes. Additional states/locals taxes at $2 per payee. Everything is included – direct deposits, government remittances (CRA & WCB) / reporting (Federal, State and Local taxes), year-end T4s and W2s, online paystubs and everything else a small business needs for its payroll.

What integrations are available for Wagepoint?

Wagepoint seamlessly integrates with the following accounting and time tracking software to make payroll processing easy for your small business:

Accounting Software

  • QuickBooks Online
  • Xero
  • LessAccounting

Time Tracking Software

  • SwipeClock
  • Deputy
  • T-Sheets (coming soon)

User reviews


User reviews in total: 10

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2
0
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1

Average Rating:

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The most favorable review

Jackie

2 months ago


Pros: For most systems, you will not get the kind of customer service Wagepoint has. The responsive is amazing with a 5 minutes maximum wait before you get a representative to help you out. They do not just look to solve your issue and move on, they help you succeed in using the tool for your payroll needs. In the process, you get to learn more about the product and save time due to the fast response you get for the issues you have.

Cons: Issues will always be there but it is how they are addressed, which either will keep you interested, or think of switching to another product. For Wagepoint, they have their customers’ queries in check. Every situation or difficulty you face will not only be addressed in full but also within a short period. With that said, I did not find anything I did not like about the product.

The least favorable review

Anonymous Reviewer

2 months ago


Pros: The only good feature of this product would be the cost. It's very cheap, but you get what you pay for in the end. Wagepoint is not recommended. I stopped using Wagepoint earlier this year, when I switched to another payroll company.

Cons: Communication. Multiple times when I called to get help, there was no one to help. The only way to talk with a Wagepoint employee is to call the Sales line. There is never a Wagepoint employee available. Support staff is non-existent. You will likely leave a voice mail message, or have to send an email to get any questions answered. I called in to get the company W2s and year-end documents, and never received a call back. I had to hire an accountant to reverse engineer my W2s so I could complete my taxes. Do not use this service if you require any modicum of help or supoort.

Anonymous Reviewer
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Published 2 months ago
The only good feature of this product would be the cost. It's very cheap, but you get what you pay for in the end. Wagepoint is not recommended. I stopped using...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
For most systems, you will not get the kind of customer service Wagepoint has. The responsive is amazing with a 5 minutes maximum wait before you get a representative to...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Initially, we used ADP to manage our payroll services. However, we did not get value for money and the customer support was not that reliable. A switch to Wagepoint made...



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Published 3 months ago
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user
The tool is simple to set up, run payroll and manage your employees in general. If you are looking for tool that has your payroll need in mind, then Wagepoint is the best...



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Published 4 months ago
Verified
user
From payroll management to ensuring that you are compliant with the relevant government bodies, Wagepoint is at your service. The set up process is easy which lets you...



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Published 5 months ago
Verified
user
It embraces the modern technology by making it easy for employees to access their payroll...



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Published 6 months ago
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user

What do you think about this review? Great Poor
Published 6 months ago
Verified
user
It has become our payroll partner since we started using it. When it comes to payroll management, Wagepoint performs beyond our expectations. It has what we need and...



What do you think about this review? Great Poor
Published 6 months ago
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user
It has allowed me to process and manage payroll for multiple companies with many employees. I can do this within a short time which makes work easier. For example, I...



What do you think about this review? Great Poor
Published 8 months ago
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user
What I liked best about Wagepoint is the customer support and the speed of responsiveness to the queries I have. I can send an email and get response within the day....



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