Simple to navigate as compared to other payroll systems

What are the best aspects of this product?

The tool gives a good user experience. Entering data into software is very easy and less tiring. Anyone can do this. The platform is simple which adds to how effective the tool can be. It is easy to get around the product and thus there is no learning curve. The customer service beats all as it is highly responsive and helpful when you face problems using the product. You get all the help you need and more to help you make the best use of the tool.

What aspects are problematic or could work better?

There are no negative things or experiences about the product. It works fine. However, they can do better in terms of navigating from one employee to the next. In this case, when you want to go to another employee in the same module, it takes you to the main list. This can be time consuming and disappointing. The developers can work on this for future upgrades of the product.

What specific problems in your company were solved by this product?

The overall framework of the product is designed to be easy. Even an employee who is not tech savvy can find their way around with ease. It has a self-service page which makes all this possible. All employees love the tool, which is an advantage on our part. When you compare with other payroll systems, Wagepoint is much easier which means better payroll management.

Are you a current user of this product?

Yes