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Web.com Review

Web.com
Our score: 8.9 User satisfaction: N/A

What is Web.com?

Web.com is web-services company that offers website building, online marketing, domain registration, hosting and multi-location services for individuals and businesses of various sizes. It allows users to easily build their websites, find new customers and exploit new opportunities. Although web.com offers its website building services for free, the free websites contain banner ads, which is not something business users would want. That’s why web.com offers premium services at an affordable price that cater requirements of different types of customers.

It also offers online marketing services, including Facebook page building and marketing, search engine optimization, email marketing and more. The advanced tools allow users to easily setup their E-Commerce site and online shopping cart that help improve sales and build customer loyalty.

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Overview of Web.com Benefits

Web.com offers affordable services for small-medium businesses and also works well for individuals who want to maintain their web presence without spending any money. The paid subscriptions remove all banner ads and offer advanced features. Web.com helps small businesses accelerate growth by providing them with professional and cost-effective web building services. In addition to website building, web.com also offers search engine optimization, online marketing and pay-per-click advertising services that enhance online presence. The fast, reliable and affordable web hosting services are tailored according to different business needs and are compatible with a wide range of open source applications such as WordPress, Joomla and Magento.

Web.com also allows small businesses to incorporate enterprise-grade security into their sites using affordable SSL certificate packages that help protect sensitive user information. The secure payment services are not only user-friendly, but also secure and more convenient. Web.com’s industry-specific solutions for Dentistry, Real-Estate and Auto-repair businesses help streamline operations and improve productivity. The premium and dedicated agency services help businesses enhance their online presence on different platforms and work well for multi-location businesses.

Web.com focuses on small businesses and offers web building services tailored according to their needs. Its teams of designers take care of building mobile friendly websites and manage all the monthly updates while ensuring a solid online presence using different web marketing tools. Businesses can also choose to build their websites by themselves using easy-to-use site builder that provides a variety of customizable templates and step-by-step instructions.

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Overview of Web.com Features

  • Website building
  • DIY site builder
  • E-commerce and mobile sites
  • WordPress sites
  • Online marketing
  • Search Engine Optimization
  • Facebook boost
  • Pay-per-click advertising
  • Domain names
  • Hosting
  • SSL certificates
  • Online payment solutions
  • Industry-specific solutions (Dentistry, Auto repair, Real-estate)
  • Monthly website updates
  • Tracking tools
  • Secure check-out
  • Payment processing
  • Online store management
  • Email marketing
  • Reporting & Analytics

Web.com Position In Our Categories

Knowing that companies have particular business-related needs, it is practical that they avoid paying for a one-size-fits-all, ”best” software system. At any rate, it is nearly futile to try to discover such application even among widely used software systems. The correct thing to undertake is to jot down the several important factors which require examination like key features, pricing, technical skill levels of the users, business size, etc. The second step is, you should perform your product research exhaustively. Browse over some of these Web.com evaluations and look into each of the software solutions in your shortlist in detail. Such well-rounded research guarantee you drop poorly fit software products and select the system which delivers all the aspects your business requires.

Position of Web.com in our main categories:

TOP 20

Web.com is one of the top 20 Blog Platforms products

TOP 50

Web.com is one of the 50 Website Builder Software products

If you are considering Web.com it could also be beneficial to investigate other subcategories of Website Builder Software gathered in our database of B2B software reviews.

Each company has different requirements and needs a system that can be personalized for their size, kind of workers and buyers, and the particular industry they are in. For these reasons, no software can offer perfect features out-of-the-box. When you look for a software system, first be sure what you require it for. Read some Web.com Website Builder Software reviews and ask yourself do you want basic features or do you need advanced tools? Are there any industry-specific features that you are searching for? Obtain the answers to these questions to assist your search. There are lots of factors that you need to mull over and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally choose the system that offers all that you want to enhance your firm effectiveness and productivity.

How Much Does Web.com Cost?

Web.com Pricing Plans:

Free Trial

Starter package

$5.99/month

Enhanced package

$12.99/month

Pro package

$22.99/month

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What are Web.com pricing details?

Web.com Pricing Plans:

Free Trial

Starter package

$5.99/month

Enhanced package

$12.99/month

Pro package

$22.99/month

Web.com offers three SMB and enterprise pricing packages for users to choose from, depending on the type of website they’re looking to create. Give the details a look, and choose the most suitable plan for your needs:

Starter package: $5.99/month (for basic websites)

  • Includes free custom domain name
  • Unlimited pages
  • 1GB storage
  • Email support
  • Password-protected pages
  • Mobile site
  • Basic statistics

Enhanced package: $12.99/month (for small/medium businesses)

Starter features plus

  • Advanced statistics
  • 5GB storage
  • 20 web-store items
  • Premium themes
  • 3 custom Email addresses
  • Email and Live chat support

Pro package: $22.99/month (for online stores)

Enhanced features plus

  • Unlimited storage and web-store items
  • 25 custom email addresses
  • Search engine submission
  • SEO
  • Email, Live chat and phone support

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to get a Website Builder Software it’s crucial not only to find out how professionals score it in their reviews, but also to discover whether the actual people and businesses that purchased this software are indeed satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web.com reviews across a vast array of social media sites. The information is then featured in a simple to digest format indicating how many people had positive and negative experience with Web.com. With that information available you will be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Web.com?

Web.com integrates with the following systems and applications:

  • WordPress
  • Joomla
  • Xoops
  • Geeklog
  • Mambo
  • Drupal

Web.com User Reviews

Web.com average rating:

Average score
3.1/5 (4 user reviews)
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Write your own review of this product

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The most favorable review

Mariela

PROS: I like the ease of setting up the site with a new domain.

CONS: If you are going to use this tool, better learn exactly how much it will cost you. When I ask them about the price, they were not upfront so I thought the software is inexpensive.

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The free domain maybe? Which isn't really free. They want to charge you $40 to purchase/renew it from them when you can get the same domain for $10 a year on GoDaddy.

CONS: Customer support is terrible and the tools are outdated. And I can't believe Wix is mentioned as a web.com alternative. They're not as bad as Web.com but they're terrible in their own right. There are way better alternatives to both Web.com's "Build it for me" and "Build it myself" options. If you want the website built for you, SetMySite is definitely the way to go. And if you want to do it yourself, SquareSpace is your best option (not Wix).

Reviewed 7 years ago

Read full review >

More reviews from 4 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Charges us continuously

Read full review >
Bernardo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2021 Company Size: Industry: Financial Services

PROS: Registering a domain and launching our site are no-brainer tasks with web.com. Everything is made easier and more affordable.

CONS: Configuring and checking emails is difficult. They even charge us continuously and don’t inform us about it.

What do you think about this review?

Great Poor

Pricing concern

Read full review >
Mariela
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.05.2021 Company Size: 1-10 Employees Industry: Financial Services

PROS: I like the ease of setting up the site with a new domain.

CONS: If you are going to use this tool, better learn exactly how much it will cost you. When I ask them about the price, they were not upfront so I thought the software is inexpensive.

What do you think about this review?

Great Poor
Show More User Reviews (4)

Made more customers with their help

Read full review >
Tristin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: Industry: N/A

PROS: I like the one-on-one session with the developer in the process of designing our site.

CONS: I don’t like it when we are scheduling a meeting to examine some modifications made on the website.

What do you think about this review?

Great Poor

The web.com reviews are true – stay away!

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 02.08.2018 Company Size: N/A Industry: N/A

PROS: The free domain maybe? Which isn't really free. They want to charge you $40 to purchase/renew it from them when you can get the same domain for $10 a year on GoDaddy.

CONS: Customer support is terrible and the tools are outdated. And I can't believe Wix is mentioned as a web.com alternative. They're not as bad as Web.com but they're terrible in their own right. There are way better alternatives to both Web.com's "Build it for me" and "Build it myself" options. If you want the website built for you, SetMySite is definitely the way to go. And if you want to do it yourself, SquareSpace is your best option (not Wix).

What do you think about this review?

Great Poor
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Web.com Comparisons

Web.com user reviews

Charges us continuously

Read full review >
Bernardo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2021 Company Size: Industry: Financial Services

Pricing concern

Read full review >
Mariela
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.05.2021 Company Size: 1-10 Employees Industry: Financial Services

Made more customers with their help

Read full review >
Tristin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: Industry: N/A

The web.com reviews are true – stay away!

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 02.08.2018 Company Size: N/A Industry: N/A
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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