The web.com reviews are true – stay away!

What are the best aspects of this product?

The free domain maybe? Which isn't really free. They want to charge you $40 to purchase/renew it from them when you can get the same domain for $10 a year on GoDaddy.

What aspects are problematic or could work better?

Customer support is terrible and the tools are outdated. And I can't believe Wix is mentioned as a web.com alternative. They're not as bad as Web.com but they're terrible in their own right. There are way better alternatives to both Web.com's "Build it for me" and "Build it myself" options. If you want the website built for you, SetMySite is definitely the way to go. And if you want to do it yourself, SquareSpace is your best option (not Wix).

What features/services would you like to see in future versions of this product?

Honest sales people, transparent billing practices, and website software from this decade would be a nice start.

What specific problems in your company were solved by this product?

None - Web.com literally created more problems than it solved. That's why we cancelled.

Are you a current user of this product?

No