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Web.com Review

Web.com
Our score: 8.9 User satisfaction: 100%

What is Web.com?

Web.com is web-services company that offers website building, online marketing, domain registration, hosting and multi-location services for individuals and businesses of various sizes. It allows users to easily build their websites, find new customers and exploit new opportunities. Although web.com offers its website building services for free, the free websites contain banner ads, which is not something business users would want. That’s why web.com offers premium services at an affordable price that cater requirements of different types of customers.

It also offers online marketing services, including Facebook page building and marketing, search engine optimization, email marketing and more. The advanced tools allow users to easily setup their E-Commerce site and online shopping cart that help improve sales and build customer loyalty.

Overview of Web.com Benefits

Web.com offers affordable services for small-medium businesses and also works well for individuals who want to maintain their web presence without spending any money. The paid subscriptions remove all banner ads and offer advanced features. Web.com helps small businesses accelerate growth by providing them with professional and cost-effective web building services. In addition to website building, web.com also offers search engine optimization, online marketing and pay-per-click advertising services that enhance online presence. The fast, reliable and affordable web hosting services are tailored according to different business needs and are compatible with a wide range of open source applications such as WordPress, Joomla and Magento.

Web.com also allows small businesses to incorporate enterprise-grade security into their sites using affordable SSL certificate packages that help protect sensitive user information. The secure payment services are not only user-friendly, but also secure and more convenient. Web.com’s industry-specific solutions for Dentistry, Real-Estate and Auto-repair businesses help streamline operations and improve productivity. The premium and dedicated agency services help businesses enhance their online presence on different platforms and work well for multi-location businesses.

Web.com focuses on small businesses and offers web building services tailored according to their needs. Its teams of designers take care of building mobile friendly websites and manage all the monthly updates while ensuring a solid online presence using different web marketing tools. Businesses can also choose to build their websites by themselves using easy-to-use site builder that provides a variety of customizable templates and step-by-step instructions.

Overview of Web.com Features

  • Website building
  • DIY site builder
  • E-commerce and mobile sites
  • WordPress sites
  • Online marketing
  • Search Engine Optimization
  • Facebook boost
  • Pay-per-click advertising
  • Domain names
  • Hosting
  • SSL certificates
  • Online payment solutions
  • Industry-specific solutions (Dentistry, Auto repair, Real-estate)
  • Monthly website updates
  • Tracking tools
  • Secure check-out
  • Payment processing
  • Online store management
  • Email marketing
  • Reporting & Analytics

Web.com Position In Our Categories

Bearing in mind businesses have special business needs, it is only practical that they steer clear of adopting a one-size-fits-all, “perfect” business application. Needless to say, it is almost impossible to try to pinpoint such application even among popular software systems. The practicable thing to do is to make a list of the several chief aspects which merit examination like essential features, price plans, technical skill ability of staff members, company size, etc. The second step is, you must follow through your research exhaustively. Browse over these Web.com evaluations and look into the other solutions in your list in detail. Such comprehensive research ensures you drop ill-fitting applications and buy the system which meets all the benefits you require business requires.

Position of Web.com in our main categories:

TOP 20

Web.com is one of the top 20 Blog Software products

TOP 50

Web.com is one of the 50 Website Builder Software products

If you are interested in Web.com it could also be beneficial to investigate other subcategories of Website Builder Software collected in our base of SaaS software reviews.

It is essential to realize that almost no software in the Website Builder Software category will be an ideal solution that can fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few Web.com Website Builder Software reviews first as certain services can dominate just in a really narrow group of applications or be created with a really specific industry in mind. Others might operate with an intention of being simple and intuitive and therefore lack advanced functionalities welcomed by more experienced users. There are also solutions that support a broad group of users and give you a complex feature toolbox, however that frequently comes at a higher price of such a service. Be certain that you're aware of your requirements so that you choose a solution that provides exactly the elements you search for.

How Much Does Web.com Cost?

Web.com Pricing Plans:

Free Trial

Starter package

$5.99/month

Enhanced package

$12.99/month

Pro package

$22.99/month

Web.com offers three SMB and enterprise pricing packages for users to choose from, depending on the type of website they’re looking to create. Give the details a look, and choose the most suitable plan for your needs:

Starter package: $5.99/month (for basic websites)

  • Includes free custom domain name
  • Unlimited pages
  • 1GB storage
  • Email support
  • Password-protected pages
  • Mobile site
  • Basic statistics

Enhanced package: $12.99/month (for small/medium businesses)

Starter features plus

  • Advanced statistics
  • 5GB storage
  • 20 web-store items
  • Premium themes
  • 3 custom Email addresses
  • Email and Live chat support

Pro package: $22.99/month (for online stores)

Enhanced features plus

  • Unlimited storage and web-store items
  • 25 custom email addresses
  • Search engine submission
  • SEO
  • Email, Live chat and phone support

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 0

We realize that when you make a decision to buy Website Builder Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web.com reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Web.com. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Web.com Alternatives

Top Competitors To Web.com By Price

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Web.com Comparisons

Web.com user reviews

Charges us continuously

Read full review >
Bernardo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.10.2019 Company Size: Industry: Financial Services

Pricing concern

Read full review >
Mariela
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.10.2019 Company Size: 1-10 Employees Industry: Financial Services

Made more customers with their help

Read full review >
Tristin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: Industry: N/A

The web.com reviews are true – stay away!

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 02.08.2018 Company Size: N/A Industry: N/A

What are Web.com pricing details?

Web.com Pricing Plans:

Free Trial

Starter package

$5.99/month

Enhanced package

$12.99/month

Pro package

$22.99/month

Web.com offers three SMB and enterprise pricing packages for users to choose from, depending on the type of website they’re looking to create. Give the details a look, and choose the most suitable plan for your needs:

Starter package: $5.99/month (for basic websites)

  • Includes free custom domain name
  • Unlimited pages
  • 1GB storage
  • Email support
  • Password-protected pages
  • Mobile site
  • Basic statistics

Enhanced package: $12.99/month (for small/medium businesses)

Starter features plus

  • Advanced statistics
  • 5GB storage
  • 20 web-store items
  • Premium themes
  • 3 custom Email addresses
  • Email and Live chat support

Pro package: $22.99/month (for online stores)

Enhanced features plus

  • Unlimited storage and web-store items
  • 25 custom email addresses
  • Search engine submission
  • SEO
  • Email, Live chat and phone support

What integrations are available for Web.com?

Web.com integrates with the following systems and applications:

  • WordPress
  • Joomla
  • Xoops
  • Geeklog
  • Mambo
  • Drupal

Web.com average rating:

Average score
3.1/5 (4 user reviews)
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mariela

PROS: I like the ease of setting up the site with a new domain.

CONS: If you are going to use this tool, better learn exactly how much it will cost you. When I ask them about the price, they were not upfront so I thought the software is inexpensive.

Reviewed 6 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The free domain maybe? Which isn't really free. They want to charge you $40 to purchase/renew it from them when you can get the same domain for $10 a year on GoDaddy.

CONS: Customer support is terrible and the tools are outdated. And I can't believe Wix is mentioned as a web.com alternative. They're not as bad as Web.com but they're terrible in their own right. There are way better alternatives to both Web.com's "Build it for me" and "Build it myself" options. If you want the website built for you, SetMySite is definitely the way to go. And if you want to do it yourself, SquareSpace is your best option (not Wix).

Reviewed 2 years ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Charges us continuously

Read full review >
Bernardo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 15.10.2019 Company Size: Industry: Financial Services

PROS: Registering a domain and launching our site are no-brainer tasks with web.com. Everything is made easier and more affordable.

CONS: Configuring and checking emails is difficult. They even charge us continuously and don’t inform us about it.

What do you think about this review? Great Poor

Pricing concern

Read full review >
Mariela
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 06.10.2019 Company Size: 1-10 Employees Industry: Financial Services

PROS: I like the ease of setting up the site with a new domain.

CONS: If you are going to use this tool, better learn exactly how much it will cost you. When I ask them about the price, they were not upfront so I thought the software is inexpensive.

What do you think about this review? Great Poor

Made more customers with their help

Read full review >
Tristin
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.09.2019 Company Size: Industry: N/A

PROS: I like the one-on-one session with the developer in the process of designing our site.

CONS: I don’t like it when we are scheduling a meeting to examine some modifications made on the website.

What do you think about this review? Great Poor

The web.com reviews are true – stay away!

Read full review >
Anonymous Reviewer
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 02.08.2018 Company Size: N/A Industry: N/A

PROS: The free domain maybe? Which isn't really free. They want to charge you $40 to purchase/renew it from them when you can get the same domain for $10 a year on GoDaddy.

CONS: Customer support is terrible and the tools are outdated. And I can't believe Wix is mentioned as a web.com alternative. They're not as bad as Web.com but they're terrible in their own right. There are way better alternatives to both Web.com's "Build it for me" and "Build it myself" options. If you want the website built for you, SetMySite is definitely the way to go. And if you want to do it yourself, SquareSpace is your best option (not Wix).

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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