Excellent for keeping customers around us

What are the best aspects of this product?

WebEngage has an efficient workflow display that helps us make the best and most relevant content, then show it to the right audience at an accurately right time. The user support is also terrific because they keep us moving forward in the platform. They make sure that we know and are using better tools in WebEngage.

What aspects are problematic or could work better?

WebEngage is a pricy solution. Nonetheless, it is really scaling us without failing. And there are even more features in the platform that we should try using.

What specific problems in your company were solved by this product?

Helps in boosting our campaigns, as well as for understanding customer behavior and purchase pattern. It is excellent for generating higher conversion rates. It also allows us to create push notifications for getting the attention of onsite visitors. We are coming up with more targeted plans for communicating with our audience as well. Moreover, it has helped boost our repeat sales with the help of coupon codes that we send through emails and journeys and reminders.

Are you a current user of this product?

No