What are the best aspects of this product?
Efficient for automating your marketing campaigns. It gives intuitive tools for customer segmentation, as well as for running your system with emailing. WebEngage can also automate your email campaigns, which helps gain more customers and achieve a broader audience base. It makes your customer interaction more efficient, too, since it lets you communicate with people using different channels.
What aspects are problematic or could work better?
The alerts or notification often fails to function. It somehow keeps us from gaining full potential from the tool. It must be fixed and enhanced for better results. However, we are happy with the general function and performance of WebEngage.
What specific problems in your company were solved by this product?
Has boosted our entire marketing system significantly. Our email campaigns have become automated, which has brought us many advantages, such as improved marketing performance and a more extensive audience base. This means gaining a considerable number of customers and keeping them interested and updated with our offers. Thus, we've seen a huge increase in our sales while saving more time from marketing work. It helps give more focus on other essential things in our company, which is key to boosting our productivity. Moreover, WebEngage is an all in one marketing solution that is more affordable than its competitors.
Are you a current user of this product?
No
What is your company size?
11-50 Employees
What is your industry?
N/A
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