Helps us create effective custom campaigns

What are the best aspects of this product?

We use WebEngage to segment our customers, which helps communicate with them using various channels such as text messages or emails. It impressively scales our customer reach through effective marketing campaigns. The platform carries useful and unique tools that allow me to craft different marketing strategies that suit our business and employees. Moreover, it helps us save huge working hours, which means we can now pay more attention to other vital business matters. WebEngage is really pushing our marketing through a whole new automated level!

What aspects are problematic or could work better?

The interface is sluggish, and its alerts fail to function properly sometimes. This is making the platform somehow tricky to use for our employees. However, this is not to say that WebEngage is complex software. In fact, it is a beautiful marketing automation platform but needs some improvements for even better results.

What specific problems in your company were solved by this product?

WebEngage is ultimately scaling our marketing efforts. First, it helps us come up with effective marketing campaigns. Second, we efficiently compel more customers to our brand, and it is easy to keep in touch with all of them through different communication lines. WebEngage works with email and text messaging for such purposes. Customers can conveniently leave feedback, reviews, and opinions, which is essential in reshaping and improving our business. It is easy for our staff to learn as well, and they have no significant issues with using WebEngage continuously.

Are you a current user of this product?

No