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User review of WebEngage

Robust marketing automation tool, professional support

- by Fidel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

WebEngage has cool and useful features such as the web and app push, journeys, and automation tools. It sports a valuable knowledge base platform too. Additionally, the WebEngage staff is so professional. The onboarding team has efficiently guided us to begin, the professional service staff has helped us develop strategies, and the customer support staff are very responsive.

What aspects are problematic or could work better?

We haven't experienced any downside with WebEngage. The entire package is terrific, which is something that other platforms cannot fulfill.

What specific problems in your company were solved by this product?

WebEngage has made it easier to handle complicated use cases. It includes issues about high-bounce rates, engagement boost, as well as gathering sign-up entries of newsletters. It has pumped up the click-through rates of our web push alerts as well.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.