What are the best aspects of this product?
What I like is the fact that its system is never down, and the navigation of the software is easy to do. The product is user friendly and easy to set up. It is great tool for every kind of providers.
What aspects are problematic or could work better?
There is nothing that I dislike about the software.
What specific problems in your company were solved by this product?
I am billing specialist and I have to deal with various EMR companies for my clients and I cannot really tell how much I love this software and how useful it is for me. I can quickly get an access of patient payments, scanning the software is fast and clear. I am able to keep track of the PT/OT and authorizations. When Authorizations are expired then the name is in colored in red and this way is more understandable when it comes to the appointment. Providers can easily check when patient checks in and this helps to avoid some missing authorizations. Whenever the new features are realized we get webinars so we can better understand them.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?