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WebPT Review

WebPT
Our score: 8.5 User satisfaction: 100%

What is WebPT?

WebPT aims to help physical therapists run their clinics more efficiently and provides a web-based EMR (Electronic Medical Record) and documentation solution. It minimizes paperwork and manual labor and aids in transforming a traditional clinic into a digital one. The software works well for busy physical therapy clinics and provides an easy-to-use interface. It ensures accurate claims, compliant documentation and maximized payments, which ultimately results in giving more time and care to patients instead of wasting time on paperwork.

WebPT’s EMT, Scheduling, Billing and Outcomes provide a comprehensive solution to put everything at one place. Being a web-based software, it’s accessible from anywhere from any internet-enabled device and does not require any additional hardware or software to work. It’s also fully HIPAA compliant, which ensures compliance, reduces errors and maximizes reimbursements.

Overview of WebPT Benefits

WebPT product line consists of EMT, Scheduling, Billing and Outcomes modules and helps clinics stay compliant and maintain accurate and defensible documentation. It increases efficiency by putting information at fingertips and allowing working on the go. Users can easily document, schedule and bill anytime from anywhere using a device of their choice. Software’s updates are also always free and ensure that clinics are running the most recent version without any intervention from users.

The EMR module helps clinics document efficiently and create compliant, accurate and complete documentation for OTs, PTs and SLPs. The documentation includes initial evaluations, daily notes, progress notes and discharge summaries, which can be emailed or faxed directly from the system. The software also takes security seriously and supports back-level encryption and automatic backups. It also simplifies Medicare compliance through integrated functional limitation reporting, 8-minute rule calculations, therapy cap tracking and CCI edit alerts.

The customizable scheduler allows accessing clinic schedules from anywhere and automatically sends reminders that ultimately results in reduced cancellations and no-show ups. The patient reminders can be send via email, text or phone. External files can also be uploaded directly into the patient charts using eDoc, including diagnostic images, physician referrals, intake forms, signed plans of care and more. The billing software connects with the documentation for accurate and timely submission of claims, ultimately resulting in an improved and consistent cash flow.

The Outcomes tracking software is particularly useful for rehab therapists and helps optimize clinical and other business operations. It allows collecting and tracking the feedback from patients for better service quality and helps identify trends to plan accordingly. The performance metrics can be compared with national averages and other benchmarks for better performance monitoring.

Overview of WebPT Features

  • HIPAA compliant
  • Patient records
  • Appoint management
  • Activity monitoring
  • Appointment reminders
  • Billing and Invoicing
  • Compliance
  • Progress notes
  • Practice management
  • Admissions management
  • Document compliance
  • Back-level encryption
  • Automatic updates
  • Automatic backup
  • Document Defensibility
  • Customizable scheduler
  • External files upload
  • RCM services
  • Home exercise program
  • WebPT Marketplace

WebPT Position In Our Categories

Knowing that companies have particular business wants, it is only practical that they abstain from buying an all-encompassing, ideal solution. At any rate, it would be hard to find such a software product even among sought-after software products. The better thing to do should be to write down the several essential factors that call for a examination like major features, costing, skill aptitude of the users, organizational size, etc. The second step is, you must follow through your product research exhaustively. Have a look at some WebPT analyses and look into the other solutions in your list in detail. Such detailed product research ensure you take out mismatched software products and subscribe to the system which offers all the features your business requires.

Position of WebPT in our main categories:

TOP 20

WebPT is one of the top 20 Business Process Management Software products

If you are interested in WebPT it might also be a good idea to analyze other subcategories of Business Process Management Software listed in our database of SaaS software reviews.

There are popular and widely used systems in each software category. But are they automatically the best fit for your company’s special wants? A market-leading software solution may have thousands of subscribers, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few WebPT Business Process Management Software reviews and consider the elements that you wish to have in the software such as the fees, main tools, available integrations etc. Then, select a few systems that fit your wants. Try out the free trials of these products, read online opinions, get explanations from the maker, and do your investigation thoroughly. This exhaustive research is certain to help you choose the most excellent software platform for your company’s unique wants.

How Much Does WebPT Cost?

WebPT Pricing Plans:

Free Trial

Standard Plan

Starting at $3/day

Enterprise Plan

By quote

WebPT offers a simple enterprise pricing scheme with only two packages directed towards small/medium practices and large facilities. Here are the details:

  • Standard Plan – starting at $3/day
  • Enterprise Plan – By quote

User Satisfaction

Positive Social Media Mentions 17
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WebPT reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WebPT. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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WebPT Comparisons

WebPT user reviews

Great documentation tool

Read full review >
Jerome
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: N/A

I cannot imagine my work without WebPt

Read full review >
Daisy
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Medical Practice

I highly recommend WebPT

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: More than 100 Employees Industry: Medical Practice

We are very happy with this software

Read full review >
Rod
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

Great product

Read full review >
Steve
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.02.2018 Company Size: 1-10 Employees Industry: Medical Practice

What are WebPT pricing details?

WebPT Pricing Plans:

Free Trial

Standard Plan

Starting at $3/day

Enterprise Plan

By quote

WebPT offers a simple enterprise pricing scheme with only two packages directed towards small/medium practices and large facilities. Here are the details:

  • Standard Plan – starting at $3/day
  • Enterprise Plan – By quote

What integrations are available for WebPT?

WebPT integrates with the following billing systems:

  • Therabill
  • X-Link
  • MTBC
  • Medical Masterminds
  • Hl7 Files

WebPT average rating:

Average score
5/5 (10 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jeanette

PROS: What I like is the fact that its system is never down, and the navigation of the software is easy to do. The product is user friendly and easy to set up. It is great tool for every kind of providers.

CONS: There is nothing that I dislike about the software.

Reviewed 2 years ago

Read full review >

The least favorable review

Daisy

PROS: WebPt allows an access to patient records from anywhere, we don’t have to use paper charts and to be in the office all day. I love the integration with Therabill, because it helps us to streamline most important parts of the work. We love the communication with experts when it comes to billing and coding. It helps us to better organize Medicare rules, diagnosis and billing codes, personnel requirements and many other admins issues. The monthly fees are affordable and these is not upfront cost.

CONS: I don’t like when the site is down for maintenance, even though we get alerts and I’m aware of the scheduled maintenance.

Reviewed 5 months ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great documentation tool

Read full review >
Jerome
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: WebPt is by far one of the best documentation program I have ever used in my entire career. It has great templates that are easy to set up and navigate. This is great tool because the documentation system provides us with more quality. I love that I’m constantly updated with new features and options within the software. I’m very satisfied with this tool because it helps me a lot in my work.

CONS: I don’t have dislikes.

What do you think about this review? Great Poor

I cannot imagine my work without WebPt

Read full review >
Daisy
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Medical Practice

PROS: WebPt allows an access to patient records from anywhere, we don’t have to use paper charts and to be in the office all day. I love the integration with Therabill, because it helps us to streamline most important parts of the work. We love the communication with experts when it comes to billing and coding. It helps us to better organize Medicare rules, diagnosis and billing codes, personnel requirements and many other admins issues. The monthly fees are affordable and these is not upfront cost.

CONS: I don’t like when the site is down for maintenance, even though we get alerts and I’m aware of the scheduled maintenance.

What do you think about this review? Great Poor

I highly recommend WebPT

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2019 Company Size: More than 100 Employees Industry: Medical Practice

PROS: I love how WebPt integrates all elements that we address in PT documentations. All medicare requirements like FLR and PQRS ensures us to use codes that are billable such as ICD-9 and ICD-10, it helps us with new CPT codes as well. They work great with our billing vendor and the electronic billing is much easier than before. Our documents are well-kept and we are able to access them from any device, there is no need to add storage to our computers anymore.

CONS: I believe they work hard to keep up with their growth but the response time from their customer teams can be slow form time to time, but the response is within 24h. It would be really helpful if they could implement functionality of a pop-up alert whenever some pages are open this way we can alert our users to critical info.

What do you think about this review? Great Poor

We are very happy with this software

Read full review >
Rod
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: I can’t stress enough how amazing WEBPT platform is. Innovative tool and leader in physical therapy. This ERM system offers great tool of education including blogs and webinars for every regulations, changes and practices. This tool with its APTA and PAC are very helpful for running our business. Its customer service is wonderful and always ready to help.

CONS: We want to change to Therabill that was acquired a year ago, and we don’t need some changes of the system or extra expenses to do so. We have started with Outcomes as portion of WebPt and we feel that the price is high for this portion.

What do you think about this review? Great Poor

Great product

Read full review >
Steve
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.02.2018 Company Size: 1-10 Employees Industry: Medical Practice

PROS: WebPt is user friendly platform in every way. It’s customer service team is one of the best, they are responsive, knowledgeable and always ready to help. This software ensures our therapists that they are compliant with Medicare and all insurances. We are able to keep tabs on those physicians that refer to use, and to produce many reports. The scheduling process is extremely easy.

CONS: There is nothing that can think of.

What do you think about this review? Great Poor

Great tool

Read full review >
Helen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.01.2018 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: I love WebPT’s integration with Therabill. And this means that every document and services provided by medical staff and authorizations are added by the staff, everything is well connected and transferred into Therabill. I am able to create smooth workflow from the clinical and office staff. Also, I don’t have to enter manually the billing so there is no room for mistakes. I have more time to focus on marketing and to create new projects instead of finding and fixing mistakes.

CONS: I don’t have dislikes.

What do you think about this review? Great Poor

It helps me to increase the productivity level

Read full review >
Elsie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.01.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: There are lot of things I like within this software, one of them is the format of daily notes and evaluations. I can easily navigate through the pages and input only important information. The software reduces the time of documentation and improves the productivity. I work as an Administrator and I love the scheduling component and reporting section. Billing process is quick, simple and it allows easy generations of missed reports and I can easily generate productivity reports as well. Whenever I have some questions regarding WebPt its support team is highly responsive and helpful.

CONS: It needs some improvements and updates for the evaluation tools. When it comes to scheduling I miss option where I can cancel clients for some time period instead of canceling manually each one.

What do you think about this review? Great Poor

I highly recommend WebPt it’s easy to use and extremely useful.

Read full review >
Mark
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2018 Company Size: More than 100 Employees Industry: Health, Wellness and Fitness

PROS: The template of WebPt is easy to use and full with many options, it has additional room for more written information. I love the reminders with progress notes. It offers some additional features like text and email reminders for patients. I have used various online mediums for documentation and I have to say that this one meets all my expectations. This software has its own built-in subject headers that provide you with more information. I have an access from home when I can’t get my work done at the office.

CONS: To be honest, I don’t like the checking all of the buttons, I’d like an easiest way to go through the subjective portion and to write additional information in order to save time. Also, I have to refresh between various users in order to update the calendar.

What do you think about this review? Great Poor

I can’t imagine my work without WebPT software

Read full review >
Jeanette
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.12.2017 Company Size: 1-10 Employees Industry: Medical Practice

PROS: What I like is the fact that its system is never down, and the navigation of the software is easy to do. The product is user friendly and easy to set up. It is great tool for every kind of providers.

CONS: There is nothing that I dislike about the software.

What do you think about this review? Great Poor

Simple to use and very helpful

Read full review >
Allan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.12.2017 Company Size: 1-10 Employees Industry: Medical Practice

PROS: From my point of view (as Office manager) I can say that I love the simplicity of this program. It offers scheduling, posting payments, appts reminders and many other important options. I can easily acess scheduling from our iPad, iPhone or laptop. I love the way I can select the therapist individually.

CONS: It would be great if they could make the appt upcoming appts can be printable. Also, I wish I could select a posting payments per time frame. I love to link the text confirmation with my email or other part of the text that shows “Do not reply to this number and contact the office” message, because ewe have lots of appointments late cancels or no shows because the users reply to the texts. I would like to see money sign on DOS service because I need to know whether the payment is done and the date of the payment as well.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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