User review
of Webtrends
Amazing web reporting tool
-
by Margaret
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
WebTrends and its team made everything to meet our needs. The analytics platform works great, especially when it is implemented properly. We use the Visitor Data Mart and Optimize capabilities, but this latest version provides many features that are the best in the web optimization market. I will give a good rate to WebTrends.
What aspects are problematic or could work better?
When running the Optimize we know we don’t do too much self-service and the hourly cost is associated with this one. Also, the premises of capabilities are not realized before new version is implemented. I don’t know if this is an issue with other vendors.
What specific problems in your company were solved by this product?
WebTrends helps us to analyze our web activity and to organize details so we can optimize the consumer experiences.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Consumer Goods
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
