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User review of WePay

A not-so-bad service that isn’t as demanding.

- by Jeanne

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

WePay is considered to be a surrogate website for today's online payment software platforms. The beneficial aspect of it all is that it requires no subscription or setup fees. There's no need to set up a merchant account, website, or do software installations. The best thing about it is being able to accumulate funds and then using them to purchase or sell tickets. It even provides you with online vouchers.

What aspects are problematic or could work better?

WePay hasdn't really met to my standards. Customer support is constantly an issue. Their approach in resolving issues with users is more casual rather than the expected professional courtesy seen in other brands. Since WePay is solely a payment system, it doesn't really focus much in improving its speed and user-friendly aspects.

What specific problems in your company were solved by this product?

Any business owners who deal with collection of funds or ticketing can greatly benefit from WePay. For the most part, I offer IT solutions to customers. There are instances where I end up accepting payment from some customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Facilities Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.