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WePay Review

WePay
Our score: 9.0 User satisfaction: 100%

What is WePay?

WePay is an online payment solution that has been designed to provide the optimal payment experience for its users. It partners closely with platforms to provide fully integrated payments and risk services so users can deliver the end-to-end user experiences they want without taking on the overhead that is not wanted.

WePay is a trusted partner for more than a thousand top platforms, helping make their payments as seamless, simple, and safe as possible. It provides much functionality for everything the platform needs that is related to payments in a manner that is easy and free of risk as well.

Overview of WePay Benefits

WePay’s payment technologies have been designed to meet the unique payment needs of each business, no matter how complex or risky these are. Users have control over the experience, including customization options for sign-up, checkout, and email communications, as well as the opportunity to white-label the buyer and seller experience. At the same time, 3rd party redirects and lengthy merchant onboarding flows that undermine user adoption and payer checkout are avoided and fraud protection is ensured.

Users get to enable payments in seconds by provisioning merchant accounts seamlessly behind the scenes without having to worry about setting up a gateway or undergoing a lengthy underwriting process. While advanced risk tools allow the system to safely accept the merchants’ other processors may have problems serving. The software handles all matters related to overhead operations, which means less worries and stress for the business.

Transaction-level reporting gives users granular data about how money is moving through their platform. Every transaction is backed by WePay’s innovative risk management technology, which is effective in stopping fraud and identity theft that can cost money and user experience. It also handles the compliance with government, bank, and card network requirements, including PCI, OFAC, and other regulations.

Overview of WePay Features

  • Integrated payments
  • Compatibility with Apple Pay and Android Pay
  • Direct bank transfers
  • Risk API
  • Custom UX
  • Instant onboarding
  • Easy account provisioning
  • Mobile point-of-sale
  • Funds settlement
  • Transaction-level reporting
  • High-level PCI security
  • Tokenization

WePay Position In Our Categories

Bearing in mind businesses have particular business requirements, it is practical they avoid buying a one-size-fits-all, ideal software product. Having said that, it would be almost impossible to find such application even among widely used software systems. The best thing to do is to list the numerous vital functions which entail investigation such as key features, packages, technical skill levels of the employees, business size, etc. Then, you should conduct your research to a full extent. Have a look at some WePay reviews and look over the other software programs in your shortlist more closely. Such comprehensive product research guarantee you take out unsuitable apps and pay for the one that includes all the features your business requires to be successful.

Position of WePay in our main categories:

TOP 10

WePay is one of the top 10 Payment Gateway products

If you are interested in WePay it might also be beneficial to check out other subcategories of Payment Gateway listed in our database of B2B software reviews.

Every organization has different needs and needs a system that can be customized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no software can proffer perfect features off-the-shelf. When you try to find a software product, first be sure what you need it for. Read some WePay Payment Gateway reviews and ask yourself do you desire basic functionality or do you want complex functionality? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to aid your search. There are multiple factors that you need to consider and these include your budget, particular business wants, your organization size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the system that provides all that you need to enhance your company efficiency and productivity.

How Much Does WePay Cost?

WePay Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WePay’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 115
Negative Social Media Mentions 0

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WePay reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WePay. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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WePay Comparisons

WePay user reviews

A helpful solution for non-profit donations

Read full review >
Sonia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: Industry: Legal Services

A perfect team is formed when you pair WePay with GoFundMe.

Read full review >
Nick
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Fund-Raising

The best payment system to have ever hit the market!

Read full review >
Carrie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: More than 100 Employees Industry: Information Technology

Small charge for the non-profit donation

Read full review >
Orlando
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: Legal Services

Excellent payment solution for our crowdfunding

Read full review >
Kasandra
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: Industry: Other

What are WePay pricing details?

WePay Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WePay’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for WePay?

WePay helps platforms offer fully integrated payments using its open API. Sign up to get your keys.

WePay average rating:

Average score
5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Margaret

PROS: Thanks to WePay, our customer support and account manager are a lot more helpful than ever. What's more, they're able to respond quickly to any concerns brought up by customers. We're able to help our customers set up and board on to WePay quickly. Our customers were impressed with the ease of use and quickness in carrying out transactions.

CONS: There were certain things I've had issues with. But to be honest, WePay listened to our complaints. They manage to address all of them, if not resolving the problems we'd like them to. It'd be beneficial not having to use an e-mail address for each payment. But that hasn't stopped us from doing what we would normally do. It's just a little annoying.

Reviewed 2 years ago

Read full review >

The least favorable review

Jeanne

PROS: WePay is considered to be a surrogate website for today's online payment software platforms. The beneficial aspect of it all is that it requires no subscription or setup fees. There's no need to set up a merchant account, website, or do software installations. The best thing about it is being able to accumulate funds and then using them to purchase or sell tickets. It even provides you with online vouchers.

CONS: WePay hasdn't really met to my standards. Customer support is constantly an issue. Their approach in resolving issues with users is more casual rather than the expected professional courtesy seen in other brands. Since WePay is solely a payment system, it doesn't really focus much in improving its speed and user-friendly aspects.

Reviewed 2 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A helpful solution for non-profit donations

Read full review >
Sonia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.11.2019 Company Size: Industry: Legal Services

PROS: I like that we, as new users, can easily sign up with this tool. Registering is super easy! Additionally, it provides us big assistance when it comes to reducing charges made in transactions for non-profit organizations.

CONS: I don’t like that frequent updates are going on in the software. And for a startup like us, this can be a burden as we need to spend more money on the updates that we don’t actually need.

What do you think about this review? Great Poor

A perfect team is formed when you pair WePay with GoFundMe.

Read full review >
Nick
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2019 Company Size: More than 100 Employees Industry: Fund-Raising

PROS: I like how their team works. Our account managers are known for being courteous and responsive. Even if I'm asking for things that are close to impossible, they were able to take my issue seriously. They even provided me with an alternative solution in case the current ones fail to work. WePay software has been collaborating with our team for 4 years now, and the partnerhip has been nothing but great.

CONS: Although this isn't really common, I was hoping if there's a solution to effetively manage multiple payment accounts at the same time. In scenarios where customers are dealing with more than one payment account simultaneously, it can be a pain setting up withrawals and KYC for every single one.

What do you think about this review? Great Poor

The best payment system to have ever hit the market!

Read full review >
Carrie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2019 Company Size: More than 100 Employees Industry: Information Technology

PROS: The current site that integrates everything including invoices and buttons is simply cool! They're smart for making use of an iframe in building a wrapper/portal to their site for securing a transaction involving credit card details. That basically means less work in your end. They've done a tremendous job making really worthy features so you can start chargining people with a wide range of payment needs. Their support is blazing ast and dependable.

CONS: What I don't like is how it's impossible to charge customers in an ongoing basis without having to send an invoice. Some customers I came across simply like to set it and forget everything else after that.

What do you think about this review? Great Poor

Small charge for the non-profit donation

Read full review >
Orlando
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: Legal Services

PROS: With WePay, we don’t need to deal with complicated signing up process. We can register and make account fast and easy. This, I think, is good in reducing the barrier of actions. One more thing I like about it is that when we are donating with non-profit clients, the transaction charge is reduced.

CONS: The software keeps on updating, and we need to pay to update our system. For a small business like us, this can be a bit costly, as we need to pay for some updates that we don’t need.

What do you think about this review? Great Poor

Excellent payment solution for our crowdfunding

Read full review >
Kasandra
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.09.2019 Company Size: Industry: Other

PROS: I like that WePay offers us an account manager where we can process payment transactions and customize solutions that fit our campaigns. After a few days of integrating the platform, we are able to see a dramatic improvement in our checkout conversion. Thanks to its API that provides everyone a better user experience.

CONS: The dashboard that comes with WePay is a bit restricted for data insights and analysis. We can export data into a spreadsheet, but when it comes to searching data and modifying it to find trends and insights, it doesn’t work well and is a bit limited.

What do you think about this review? Great Poor

An easy-to-use tool with fantastic customer support.

Read full review >
Clarence
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: WePay's API is all-around solid. Our clients were able to make use of our platform as well as WePay in building a simpler experience upon checkout. Their support team is responsive and very easy to work with. Daily Payout is recommended for individuals who want swift payouts and free transfers of ACH. Compliance with PCI is constantly updated.

CONS: Its console won't let you search for a transaction number unless you get the shopper's e-mail. At times, orders would remain pending for a day or two. It'd be a treat if they found a way to approve them quickly since added actions could still be pending unless the payment has been approved.

What do you think about this review? Great Poor

A reliable tool for payment transactions online

Read full review >
Haskell
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.08.2019 Company Size: Industry: Internet

PROS: We’ve been using WePay for a couple of years now and it helps make our payment processes easy and fast. I love that the software can be integrated easily with other online tools and services, and it has integration options for processing refunds. The online portal is also a big help for addressing and fixing issues. We can even sell tickets in an instant with customers through easy onboarding. Such a helpful solution for our team.

CONS: I wish they can enhance the partner portal’s UX. Also, the review team should communicate proactively with their customers when they need to gather reviews and feedback to prevent potential delays. That’s all!

What do you think about this review? Great Poor

A software that’s uber easy to utilize and with fantastic support.

Read full review >
Raul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.08.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: WePay has one highly robust API. Clients are able to utilize our platform with WePay. The result? A simpler and straightforward checkout experience. Their customer support is highy responsive. Onboard experience for potential or new clients is really easy to do.

CONS: The console won't let you seek out any transaction number unless you're able to retrieve a shopper's e-mail address. There have been instances where orders remain under "pending" status for a couple of days. I'd be happy if they came up with a solution that facilitates quicker approval.

What do you think about this review? Great Poor

A leap in payment processing for small businesses.

Read full review >
Albert
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.05.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like how WePay goes on about their partnerships. They've done an incredible job offering support to their partners through tech assistance, education, and a great platform that lets merchants make payment. The holistic approach of the software to risk is amazing. They understand that not all solutions are dependent on algorithms and will obviously entail a qualified exper for every decision being made. Whenever I make a decision that doesn't favor them, they're not afraid to say spill their opinion.

CONS: There's a relatively small percentage of cards found in our merchant base that will likely be ignored when getting them processed via WePay. But such similar effort on the same card can be processed successfully by means of another gateway. This can be done right after being declined through WePay.

What do you think about this review? Great Poor

A great company with a product that’s so easy to use.

Read full review >
Margaret
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: Thanks to WePay, our customer support and account manager are a lot more helpful than ever. What's more, they're able to respond quickly to any concerns brought up by customers. We're able to help our customers set up and board on to WePay quickly. Our customers were impressed with the ease of use and quickness in carrying out transactions.

CONS: There were certain things I've had issues with. But to be honest, WePay listened to our complaints. They manage to address all of them, if not resolving the problems we'd like them to. It'd be beneficial not having to use an e-mail address for each payment. But that hasn't stopped us from doing what we would normally do. It's just a little annoying.

What do you think about this review? Great Poor

A not-so-bad service that isn’t as demanding.

Read full review >
Jeanne
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.05.2018 Company Size: More than 100 Employees Industry: Facilities Services

PROS: WePay is considered to be a surrogate website for today's online payment software platforms. The beneficial aspect of it all is that it requires no subscription or setup fees. There's no need to set up a merchant account, website, or do software installations. The best thing about it is being able to accumulate funds and then using them to purchase or sell tickets. It even provides you with online vouchers.

CONS: WePay hasdn't really met to my standards. Customer support is constantly an issue. Their approach in resolving issues with users is more casual rather than the expected professional courtesy seen in other brands. Since WePay is solely a payment system, it doesn't really focus much in improving its speed and user-friendly aspects.

What do you think about this review? Great Poor

Implentation is quick and easy.

Read full review >
Lonnie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.01.2018 Company Size: More than 100 Employees Industry: Consumer Services

PROS: WePay's team and documentation has been great. We were able to set and had everything running in under a week. Furthermore, the flexibility of its APIs enabled us to make a customized approach that revamped our checkout process. Their account management team is consistent with their responsiveness while we make room for newer payment features.

CONS: When it comes to reporting, it'd be nice to have added functionality within the WePay portal. That would give us added means in observing data in real-time with other date range and filters.

What do you think about this review? Great Poor

An awesome product made by an awesome company.

Read full review >
Gina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2018 Company Size: 11-50 Employees Industry: Internet

PROS: Their technical team has given us the support we need since day one. They were able to answer our inquiries during and after the integration. It's so easy to utilize. It gave us plenty of clear visibility on processed transactions. It allowed us to offer customer support to customers better compared to other gateway.

CONS: There have been instances where our API logs won't load. This happens whenever we want to look into the. So far, that's the only problem I've encountered.

What do you think about this review? Great Poor

An ideal payment processor!

Read full review >
Kristina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.01.2018 Company Size: More than 100 Employees Industry: Fund-Raising

PROS: Of all payment processors I've tried, I found out how reporting is lot more effective in reconciliation with other platforms that monitor data transactions. In addition, WePay's security functionality is constantly on a lookout for fraud activities. WePay's team will offer a helping hand right away in case clients facing a frauduelent situation. Both of these things are the biggest reasons why clients have shifted from their traditional payyment processor to WePay.

CONS: Whenever I do some kind of troubleshooting, the website would frequently come up with several hundred errors. Logging in is also a little slow. It gets a lot worse when I get messages that would prompt me to do things multiple times.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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