A perfect team is formed when you pair WePay with GoFundMe.

What are the best aspects of this product?

I like how their team works. Our account managers are known for being courteous and responsive. Even if I'm asking for things that are close to impossible, they were able to take my issue seriously. They even provided me with an alternative solution in case the current ones fail to work. WePay software has been collaborating with our team for 4 years now, and the partnerhip has been nothing but great.

What aspects are problematic or could work better?

Although this isn't really common, I was hoping if there's a solution to effetively manage multiple payment accounts at the same time. In scenarios where customers are dealing with more than one payment account simultaneously, it can be a pain setting up withrawals and KYC for every single one.

What specific problems in your company were solved by this product?

I currently work in a Trust and Safety team for GoFunMe. WePay's team and risk engine added more value to work our day-to-day operations. The systems capable of sniffing out and restricting fraud doors are backed an intelligent and fast-acting team who constantly communicates with our team.

Are you a current user of this product?

Yes