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User review of WePay

An ideal payment processor!

- by Kristina

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Of all payment processors I've tried, I found out how reporting is lot more effective in reconciliation with other platforms that monitor data transactions. In addition, WePay's security functionality is constantly on a lookout for fraud activities. WePay's team will offer a helping hand right away in case clients facing a frauduelent situation. Both of these things are the biggest reasons why clients have shifted from their traditional payyment processor to WePay.

What aspects are problematic or could work better?

Whenever I do some kind of troubleshooting, the website would frequently come up with several hundred errors. Logging in is also a little slow. It gets a lot worse when I get messages that would prompt me to do things multiple times.

What specific problems in your company were solved by this product?

We're assisting non-profit clients in reconciling donations received via Classy. They're constantly reconciling Classy Transactions Report for the reporting of their processor. Lately, we've been referring clients to WePay since it offers a reliable streamlined service for frequent withdrawals and easy reconciliation.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Fund-Raising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.