What are the best aspects of this product?
There are so many things to love about it, but I'd say simplicity. The software comes with an incredibly user-friendly interface even for savvy employees to manage their schedule. I, personally, check my shifts and do swaps with colleagues when necessary. I always plan my month in advance, and that's good because I am never missing my professional and private appointments. Besides, the software is always wtih me-the amazing phone app allows me access from any location, and I get timely notifications before the schedule is announced or modified.
What aspects are problematic or could work better?
Setting availability is frustrating sometimes. One has to draw the availability bar across the time-sheets, but there are no time tabs on the top to help you see what you've selected. It is the only thing I would like to change, but it doesn't affect my overall impression of the application.
What specific problems in your company were solved by this product?
We have 10 part-time employees, and we were always lost trying to align their schedules. That's a piece of cake now! When I Work does the logical part of the work, and we don't have to deal with each time off request separately. It solved our biggest problem, and offered much more functionality than we needed in the first place. We are so thankful that it exists!
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Fund-Raising
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
1 year
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