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User review of When I Work

Easy way to schedule

- by Marcella

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

When I Work is a great app that helps our workforce manage details of shifts by themselves. You can set the schedule and let your employees trade and swap shifts between themselves without the need for any paperwork. You can simply set the limits and leave everything else to your employees.

What aspects are problematic or could work better?

The APP is poses issues now and then. The app is unreliable and I advise my employees to use only the website. Plus, the system sends plenty of reminder emails which bombard our employees’ inbox. To deal with this issue, I tell my staff to set a filter and check when needed.

What specific problems in your company were solved by this product?

With When I Work, our employees can manage their own scheduling, while management can concentrate on important business tasks.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Higher Education

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.