What are the best aspects of this product?
I am delighted to share tham my long and exhaustive search for an efficient scheduling tool (that I can afford!) ednded successfully. The team is finally able to provide services dependless on the location the time zone the user is at. Imagine how reliable and resposive that made us look! All of our supervisors access their schedules promptly and on time, they manage sick leaves and days off, and they even swtich shifts without waiting for my recommendation. As simply as that: WhenIWork never caused a miscommunication problem! We are happy to have it.
What aspects are problematic or could work better?
Honestly, there is not even a single disadvantage I could mention. At the beginning, I thought that multiple time-zones assignments lacked functionality, but I was still a learner. Anyway, I reported the issue and the support team got hands around it the very same moment. The only thing I have to remember is that the shift I assigned in another time zone is displayed in my time.
What specific problems in your company were solved by this product?
As I said, the biggest benefit is to have the entire team involved in shift scheduling. They all have access to their schedules, and can modify them accordingly. It saves me so much time and energy! No miscommunication at all!
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Security and Investing
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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