What are the best aspects of this product?
I appreciate all the efforts that Wild Apricot is doing to please their clients. I can reach out to them through their social media accounts which I find very supportive. They never miss out to send us friendly reminders through our email accounts to help us address some issues.
What aspects are problematic or could work better?
It’s a reasonably reliable app, but it needs to step up its game so that its clients remain loyal subscribers. I can say that planning for significant events can be challenging due to limited choices. As much as you would like to execute everything that you have planned, I’m afraid that you have to make adjustments because not everything that you want is available on the platform. Reports also need to be more calibrated and organized, so we do not have to double-check the figures anymore.
What specific problems in your company were solved by this product?
Our membership process has now undergone so many changes. Instead of printing out forms for our clients to fill up, we already have them available on our platform. We let the clients type all their information, and it automatically gets saved in our database. That is how convenient Wild Apricot is all about.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Non-Profit Organization Management
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