What are the best aspects of this product?
This tool has really been a blessing to me as a project manager. For one thing, items can be marked complete, so I know what it is exactly that the team has accomplished and what they are still working on. This is also a great tool when it comes to dealing with clients, sine it allows for the uploading of any type of media, whether it is images or video. From there, clients can leave feedback and comments, often on the exact frame or spot on the image they're talking about, so it makes the work of our editors so much more easy since they don't have to second guess anything. Being able to reply to that comment directly is also a great feature, since clients can be assured that their feedback is being considered.
What aspects are problematic or could work better?
The preview function could use some improvements, since we've had a number of incidents where smaller images have been blow up larger than they should be in previews, so the clients end up thinking that the images are not of high quality or pixellated. There have also been moments when the preview function has distorted colors as well. I hope they work on this in future versions because it is so much work to have to explain to clients that they have to zoom out to see the image as it should be.
What specific problems in your company were solved by this product?
Thanks to this, the process of reviewing is now seamless. We've also been able to come up with to-do lists that are simple and based on comments made on the uploaded proofs. The Slack integration has also helped us stay on top of what's happening, such as when new proofs are uploaded, or if someone is commention on or looking at a proof.
Are you a current user of this product?
Yes
What is your company size?
1-10 Employees
What is your industry?
Other
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