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User review of Wix Answers

An exceptional web-based customer service platform

- by Julio

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Wix Answers has an intuitive interface and has user-friendly tools and features.

What aspects are problematic or could work better?

I have no problem with Wix Answers at all because it has been incredibly helpful in our customer service workflow.

What specific problems in your company were solved by this product?

Providing customers the assistance they need has been easy with Wix Answers.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.