Logo of Woopra
User review of Woopra

Great app for small businesses

- by Abhijit

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Our company uses popular internet marketing techniques such as SMM, email marketing, SEM, SEO etc., and Woopra helps us understand how a business lead has converted. We also use the app to evaluate conversion funnels and to optimize the conversions. You can use Woopra to interact live with your website visitors. You can get campaign level reports that help you gauge the effectiveness of a certain campaign and its ROI. Finally, Woopra can be used to understand how your offline leads come and convert for you.

What aspects are problematic or could work better?

There are no visible minus points, but for a broader view of web analytics, Google Analytics is a better option. Sometimes, Woopra gets disconnected if the internet connection is slow.

What specific problems in your company were solved by this product?

Woopra gives us plenty of useful information. We can know which leads come from Adwords and which leads come from Bing Ads, etc. Plus, we can track our website visitors’ navigation and get data on which pages they visited, how they interacted with the pages, how they converted, and from which pages they made their exit. This tells us which are the popular pages and which pages have high exit rates and bounce rates. Based on the data, we can strive to keep improving the pages.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.