Centralized communication that keeps everyone updated

What are the best aspects of this product?

WORKetc is a slick CRM software combined with project management, central email and document handling and lots of other features. As a business owner, it gives me complete transparency and accountability in every area.

What aspects are problematic or could work better?

I guess it would be the cross platform usage. The current app could be better, but all that is being addressed in an update that I believe should be released very soon.

What specific problems in your company were solved by this product?

WORKetc solved the problem of everyone in our design office and front office having individual threads of conversations by email with clients. Now all email passes through the project management system, with multiple employees assigned and it keeps everyone up to date effortlessly.

Are you a current user of this product?

Yes