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WORK[etc] CRM REVIEW

CRM Software

7 user reviews
USER SATISFACTION 93%
OUR SCORE 8.8

What is WORK[etc] CRM?

Work[etc] CRM is not just a CRM solution. It is a total business management solution, an all-in-one platform for businesses that includes CRM, billing, help desk, project management, customer portal, social media and more.

Manage a lead, deliver the project, issue a quote, ship the product, bill the customer, and completely solve issues all from an integrated cloud-computing platform.

WORK[etc] combines the best elements of CRM, Billing, and Project Management to make operating a small business easier.

Keeping information flowing between managers, contractors, employees, and customers is important to business efficiency. This business management solution makes it easier for you to structure, integrate as well as automate the myriad business tasks that go into each day.

Overview of WORK[etc] CRM Benefits

Work[etc] CRM benefits are mentioned below:

WORK[etc] is behind the success of about 1200 fast-growing businesses and organizations across 14 countries with its powerful small business software.

With integrated CRM, billing, help desk, projects, reporting and collaboration, this business management platform is a single, efficient cloud computing platform. What does this mean? It means you just need one software solution to run your entire business.

One place for your entire team to collaborate. One single place to sell, support, and deliver to customers. In short, one system for everything. Stop wasting your precious time trying to run your business with various software and web tools. Become more efficient instantly when you switch to WORK[etc]’s integrated Web CRM, Billing, and Projects platform.

With WORK[etc]’s cloud based mobile and web apps, you can operate your business at work, on the road, or at home.

So you can say goodbye to those painful integrations and millions of costly web apps.  Say your warm hello to the big-time efficiency and productivity when you run your business on WORK[etc].

It is simple and scalable. In fact, you can easily tailor the solution to the varying requirements of the operations in your business—from dealing with customers, to tracking sales, invoicing, planning projects, running work time sheets, and sharing documents.

Overview of WORK[etc] CRM Features

  • Project Management with client access, among others
  • Custom Fields viewable on sales, projects, and support cases
  • Helpdesk with support tickets
  • Gmail and Outlook Plugins
  • CRM with customer account history, reminders, contact tagging, and more
  • Billing featuring multi-currency, subscription, and catalog
  • Documents, Blogs, and Reporting
  • iPhone, mobile and Android Support
  • For five to 100 employees

WORK[etc] CRM Position In Our Categories

Position of WORK[etc] CRM in our main categories:

100

WORK[etc] CRM is one of the top 100 CRM Softwareproducts

Top
50

WORK[etc] CRM is one of the 50 Customer Support Softwareproducts

20

WORK[etc] CRM is one of the top 20 Help Desk Softwareproducts

100

WORK[etc] CRM is one of the 100
CRM Software products

50

WORK[etc] CRM is one of the 50
Customer Support Software products

20

WORK[etc] CRM is one of the 20
Help Desk Software products


If you are considering WORK[etc] CRM it may also be sensible to investigate other subcategories of Best CRM Software listed in our database of B2B software reviews.Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

It is important to note that almost no app in the CRM Software category is going to be a perfect solution that can match all the goals of various business types, sizes and industries. It may be a good idea to read a few WORK[etc] CRM reviews first as some services can dominate exclusively in a really narrow set of applications or be prepared with a really specific industry in mind. Others may function with an intention of being easy and intuitive and as a result lack complicated elements desired by more experienced users. There are also apps that support a large group of customers and offer a rich feature toolbox, but this frequently comes at a more expensive cost of such a service. Make sure you're aware of your requirements so that you choose a service that offers specifically the elements you look for.

How Much Does WORK[etc] CRM Cost?

WORK[etc] CRM Pricing Plans:
Free trial
Starter
$78/mo
Team
$195/mo
Foundations
$395/mo

Here are WORK[etc] CRM cost details:

Starter

  • $78/mo
  • 2 user max
  • 2,000 Contacts
  • 3GB Storage

Team

  • $195/mo
  • 3 users included
  • (Each extra user + $49/mon)
  • 10,000 Contacts
  • 15GB Storage
  • Social Media, Email Marketing, Customer Portal, Accounting Integrations & Reporting

Foundations

  • $395/mo
  • 3 users included
  • (Each extra user + $59/mo)
  • 20,000 Contacts
  • 50GB Storage
  • Everything from Team Plan with Contractor Portal & Deep Reporting

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WORK[etc] CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WORK[etc] CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

55

NEGATIVE SOCIAL MENTIONS

4

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are WORK[etc] CRM pricing details?

WORK[etc] CRM Pricing Plans:
Free trial
Starter
$78/mo
Team
$195/mo
Foundations
$395/mo

Here are WORK[etc] CRM cost details:

Starter

  • $78/mo
  • 2 user max
  • 2,000 Contacts
  • 3GB Storage

Team

  • $195/mo
  • 3 users included
  • (Each extra user + $49/mon)
  • 10,000 Contacts
  • 15GB Storage
  • Social Media, Email Marketing, Customer Portal, Accounting Integrations & Reporting

Foundations

  • $395/mo
  • 3 users included
  • (Each extra user + $59/mo)
  • 20,000 Contacts
  • 50GB Storage
  • Everything from Team Plan with Contractor Portal & Deep Reporting

What integrations are available for WORK[etc] CRM?

  • Google Apps
  • Evernote
  • Xero

User reviews


User reviews in total: 7

4
3
0
0
0

Average Rating:

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The most favorable review

Eva

11 months ago


Pros: WORKetc is very easy to use and lets you do many things in one , like project management and CRM software. I also like being able to transfer emails from Outlook to WORKetc thanks to the add-in feature. It helps keep track of the messages and others in the company can see the discussion without flooding their mailboxes.

Cons: Some features could be added like a tab about suppliers where we could create request for quotation. Also, it would be nice to be able to create forecast reports.

The least favorable review

Jason

3 months ago


Pros: I really like the fact that WORKetc is more than just a CRM system to keep all of our contacts in one place. We use it for everything from building our sales leads to the backstage process for each of our services and engagements. Everything is able to connect with each other and everyone can access all of the information from one location. It's also been great at improving our communication in the office, all in one place.

Cons: Random bugs that occur can really throw off your work and process. Though thesupport team is good about getting them fixed pretty quickly, they still happen enough to get you frustrated. I also don't like that sometimes updates take place during our work hours, causing the system to slow down or be inaccessible.

Published 3 months ago
Verified
user
I really like the fact that WORKetc is more than just a CRM system to keep all of our...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Every communication with my clients is accessible in one click. WORKetc's main search box is my #1 tool for finding anything and it make it very easy to file items under...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
WORKetc is the most comprehensive SaaS tool I've used for managing operations of my digital services firm across the globe. It has all the things I need from CRM to...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
WORKetc is very easy to use and lets you do many things in one , like project management and


What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I like WORKetc's automation and that every department head can access all the phases of a project easily and with comfort.



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
WORKetc is a slick CRM software combined with project management,...



What do you think about this review? Great Poor
Published 12 months ago
Verified
user
Whenever our employees need help, they can reach out to WORKetc, saving everyone time. It keeps all documents and information in a single location. This cuts down on...



What do you think about this review? Great Poor

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