What are the best aspects of this product?
Before, we used a different system and it only gave us a single tab to keep track of everything. This made it very hard for us. Kronos saved us a lot of time because we don't have to spend so much time creating spreadsheets to keep track of everything. Now, we can easily track the reports needed to run our department. This includes Payroll, benefits, etc.
What aspects are problematic or could work better?
It will be preferable if there is a single contact person per company. For each question we have, there seems to be a different group or individual who handles it. It can be difficult and confusing to ask questions to several people at the same time. I think it will be more beneficial for both Kronos and its clients to have a single person to guide us from the onset.
What specific problems in your company were solved by this product?
As was mentioned earlier, we saved a lot of time using Kronos. A LOT! This gave us some leeway to focus on other pressing tasks. We also receive and send less email as everyone in the company can see their information. Furthermore, we were more efficient because we encountered fewer errors in inputting data. No more wasted hours typing away on excel.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
N/A
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