It provides transparency over our work

What are the best aspects of this product?

I like Workfront interface and simplicity of the program. It provides lot of features, basic tools and lot of functionality compared to Basecamp or other similar tool. It has great list of features and it keeps the user experiences together. I personally like the reporting feature. The software requires training and practice so you can create solid reports but once you are used to it everything becomes fun and easy.

What aspects are problematic or could work better?

Eventhough they are constantly improving the docs section of this system but they still haven’t fixed the issue with the folders and subfolders they still make chaos. When PM wants to set up the folders at the project level they do not roll down to the task level and create mismatch of files everywhere. It lack organization capabilities, but I believe they would fix this soon.

What specific problems in your company were solved by this product?

It helps us to track profitability on a project by using time-tracking feature, expense tracking and project planning options. It offers thorough insight and visibility into our workday and it helps us to track problems and forsee issues. We can track our resources, see who’s overbooked and who’s under utilized.

Are you a current user of this product?

Yes