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User review of WorkFusion

A powerful tool that makes it simpler to automate processes

- by Trisha

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Compared to other RPA solutions our team have tried and assessed, this one got the most user-friendly Actions Library and User Interface. The user interface is pretty robust, allowing us to build RPA solutions to all the existing problems that the team faces. The RPA Express’s ability to evolve and scale up to NLP, ML, AI as your organization requires is also fine. It shows a vivid path for profit and the entire AI or RPA journey.

What aspects are problematic or could work better?

There are things I want to do that the app does not allow. It’s quite frustrating but at the same time understandable. At the end, the activities it does not permit are also for the good of the user.

What specific problems in your company were solved by this product?

Our team of market researchers used to monitor websites manually and it was pretty time consuming and costly. Since automating the said process, the organization has already seen improvements in employee engagement and morale, our team members’ job satisfaction become higher, the costs has been reduced, and the team are able to focus on training and improving their skills. Also, since implementing this solution, we’ve already developed 2 new product offerings! All thanks to RPA. Overall, this tool has contributed a lot to the increase of the company’s ROI.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.