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WorkFusion Review

WorkFusion
Our score: 8.7 User satisfaction: 100%

What is WorkFusion?

WorkFusion Smart Process Automation (SPA) is a user-friendly and configurable robot and cognitive automation software. It is a component of the Intelligent Automation suite that enables businesses to digitize their operations and put into auto-pilot the bulk of their labor-intensive work.

With WorkFusion SPA, companies have access to monitoring tools that let them analyze which areas of their business they can automate and to evaluate the performances of the bots they have deployed.

Moreover, WorkFusion SPA also combines the power of bots and people in creating a truly automated environment. It does this by routing a task to the right person or bot for its performance.

Overview of WorkFusion Benefits

Simplified Configuration

With WorkFusion Smart Process Automation, configuring rules for a process to be automated is made easy. The platform comes with a drag-and-drop function that allows users to simply take one object and place it in other sections.

On top of that, WorkFusion SPA has ready-made automation templates that make setting up custom workflows a less arduous task.

Automated Applications

WorkFusion SPA enables users to create custom automation rules to abstract repetitive tasks in applications like Citrix, SAP, and Oracle. This way, data continuously enters or is collected from applications without heavy lifting. The software can do this on-premise and in the cloud.

Digitized Data

Gone are the days of paper documents with WorkFusion SPA. The software digitizes files in any language through its in-built Optical Character Recognition (OCR) program that can be integrated into any workflow. The OCR also has the ability to become smarter with machine learning to make it process and recognize documents more intelligently.

Models Training Automation

WorkFusion SPA eases the burden on developers when it comes to selecting machine learning algorithms and training models they are used in. The software utilizes historical data and up-to-the-second human actions to train models instead. This leads to a faster automation of judgement work, enabling users to use more of their time on other complex tasks.

Overview of WorkFusion Features

  • Drag-and-Drop Function
  • Process-Level Automation
  • Applications Automation
  • Digitization
  • Judgement Automation
  • Automated Worker Management
  • Optical Character Recognition

WorkFusion Position In Our Categories

Because businesses have special business demands, it is rational they abstain from paying for a one-size-fits-all, ”best” software product. Nevertheless, it would be difficult to pinpoint such a software solution even among sought-after software solutions. The sensible step to do would be to take note of the numerous important aspects that entail research like major features, packages, technical skill competence of the employees, organizational size, etc. The second step is, you should conduct your research to a full extent. Have a look at some of these WorkFusion reviews and check out each of the software solutions in your shortlist more closely. Such detailed research ascertain you stay away from mismatched applications and pay for the system which has all the aspects your business requires to realize efficiency.

Position of WorkFusion in our main categories:

TOP 20

WorkFusion is one of the top 20 Artificial Intelligence Software products

If you are interested in WorkFusion it could also be beneficial to examine other subcategories of Artificial Intelligence Software gathered in our base of SaaS software reviews.

There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your company’s specific wants? A popular software solution may have thousands of users, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few WorkFusion Artificial Intelligence Software reviews and think about the factors that you desire in the software such as the price, main tools, available integrations etc. Then, select a few systems that fit your needs. Check out the free trials of these products, read online opinions, get information from the vendor, and do your research systematically. This profound groundwork is certain to assist you choose the finest software application for your firm’s specific wants.

How Much Does WorkFusion Cost?

WorkFusion Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkFusion SPA is a process-level automation platform for enterprises. Companies interested in the solution can request for their enterprise pricing plans and ask for a demo through phone, email, or web form.

User Satisfaction

Positive Social Media Mentions 11
Negative Social Media Mentions 0

We realize that when you make a decision to buy Artificial Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WorkFusion reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WorkFusion. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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WorkFusion Comparisons

WorkFusion user reviews

Simplifies automation of business processes

Read full review >
Mozell
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.12.2019 Company Size: Industry: N/A

A powerful tool that makes it simpler to automate processes

Read full review >
Trisha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2019 Company Size: Industry: N/A

It can be used by both beginners and experts in the field of automation

Read full review >
Murphy
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: Industry: Computer Software

I am looking forward to deploying intelligent automation to small to medium scale businesses

Read full review >
Angelo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.11.2019 Company Size: Industry: N/A

We use RPA Express to automate our reporting as well as management accounting and it’s works great

Read full review >
Diamond
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.11.2019 Company Size: 11-50 Employees Industry: N/A

What are WorkFusion pricing details?

WorkFusion Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

WorkFusion SPA is a process-level automation platform for enterprises. Companies interested in the solution can request for their enterprise pricing plans and ask for a demo through phone, email, or web form.

What integrations are available for WorkFusion?

No information available.

WorkFusion average rating:

Average score
4.2/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Rosamond

PROS: I think the best perk of using this solution is the wide array of available functionalities. It offers more capabilities in addition to the basic ones such as the natural language processes as well as facilities for reading unstructured data.

CONS: Writing customized code is quite complicated. The same thing goes with license management and credential manager. Also, I find the community help less than some tools in the same category.

Reviewed 7 months ago

Read full review >

The least favorable review

Pattie

PROS: The availability of a wide range of helpful and nice features. It also offers really good online courses and documentation. The OCR, unlike what other reviewers are saying, is actually good. On top of that, I can access ML and AI capabilities, which are some of today’s emerging techs, from the WorkFusion SPA.

CONS: There are activities that are not allowed or are blocked by the application. But hopefully, there’s still a way to do them.

Reviewed 7 months ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Simplifies automation of business processes

Read full review >
Mozell
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 08.12.2019 Company Size: Industry: N/A

PROS: It is pretty easy to use. You don’t need to have an in-depth knowledge about coding in order to get started with this tool. For us, having this tool is like a having our wish granted. We’ve been looking for a tool for automating various tasks for a while now and we’re glad to come across this product. It’s been a great help.

CONS: We expected the OCR processing to be fast but unfortunately, it took more time to read information from images or PDF resources than we had originally expected. It’s slow when the machine has low memory. It just speeds up when we give the machine more memory so I guess it would be our solution for now.

What do you think about this review? Great Poor

A powerful tool that makes it simpler to automate processes

Read full review >
Trisha
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 04.12.2019 Company Size: Industry: N/A

PROS: Compared to other RPA solutions our team have tried and assessed, this one got the most user-friendly Actions Library and User Interface. The user interface is pretty robust, allowing us to build RPA solutions to all the existing problems that the team faces. The RPA Express’s ability to evolve and scale up to NLP, ML, AI as your organization requires is also fine. It shows a vivid path for profit and the entire AI or RPA journey.

CONS: There are things I want to do that the app does not allow. It’s quite frustrating but at the same time understandable. At the end, the activities it does not permit are also for the good of the user.

What do you think about this review? Great Poor

It can be used by both beginners and experts in the field of automation

Read full review >
Murphy
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 18.11.2019 Company Size: Industry: Computer Software

PROS: We are able to operate the system in no time. No complex procedures involve so it’s pretty easy to use even for a novice operator. The screen capture tool is also nice.

CONS: Segregated duties or the advanced user roles are not as definable as I expected. So it’s a bit hard to integrate into bigger organizations that require segregated roles or duties.

What do you think about this review? Great Poor

I am looking forward to deploying intelligent automation to small to medium scale businesses

Read full review >
Angelo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.11.2019 Company Size: Industry: N/A

PROS: It can be used to automate business processes free of charge. And despite being free, it is performing pretty good and got awesome customer support.

CONS: It is generally easy to use for those with IT background but for those with no knowledge in the field yet, it could be challenging to use some of the solution’s functionality. And it is a good thing that the WorkFusion Studio got the function the Action Library against MS Excel and Outlook.

What do you think about this review? Great Poor

We use RPA Express to automate our reporting as well as management accounting and it’s works great

Read full review >
Diamond
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: First, there are lots of resources available so it’s pretty easy to use and master the tool. We’re able to find our way around this tool with ease, thanks to its great knowledge base, well-developed and comprehensible training course, and an active forum where we can get helpful tips and guides. Next, availability of predefined actions. The set of predefined actions are enough to automate your processes without having to code. Lastly, the platform is constantly improving. They are making the solution better, simplify functionalities, and add new capabilities that let you do more things.

CONS: Sometimes, when we robotize a huge number of actions within one script, a lot of screenshots and variables occur. It’s hard to work with them because there’s no way to group or manage them.

What do you think about this review? Great Poor

User-friendly automation tool

Read full review >
Tyrell
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.11.2019 Company Size: Industry: N/A

PROS: It is very easy to use and there are lots of resources or guides available that helped me understand how the solution works and how to get started. I go through the videos available and they are definitely helpful.

CONS: I cannot store image as variable. The search is not present for the Action Library Window. Lastly, it’s OCR is pretty slow.

What do you think about this review? Great Poor

Great RPA tool

Read full review >
Darlene
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 20.10.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: For me, the main advantages of this solution include ease of use, speed, access to different capabilities, and great customer support. We didn’t spend much time or effort learning how the tool works and how to maximize its value. The available guides, forum and other knowledge base have helped a lot. We are able to focus on providing additional value to the customers instead of doing monotonous tasks. It has also somehow helped in understanding and figuring out the underlying challenges. And whenever a problem arise, it is pretty easy to reach out to the customer support team for assistance. I think this tool offers all the benefits you can get from RPA. But if you are planning for a company-wide deployment, I suggest you move to SPA or Smart Process Automation instead of the free version.

CONS: Built-in integration with some third party applications is not available. The OCR needs to be improved because it takes time to read data and does not function as expected. Also, the response time of their customer support can be sometimes slow probably just because they’re busy.

What do you think about this review? Great Poor

Excellent RPA solution

Read full review >
Lloyd
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2019 Company Size: Industry: N/A

PROS: Workfusion’s RPA Express is our company’s go-to-solution for RPA. It is user friendly, it is easy to understand how the solution works even without going through training, and it works pretty well. The administration console will likely fascinate you. On top of that, this tool supports cloud which is a big advantage for businesses that are moving to cloud in order to save money and effort.

CONS: A bit disappointed with OCR. It does not work as expected. They should improvise this across all their RPA Tools. Other than that, the solution is great.

What do you think about this review? Great Poor

Workfusion is free but still offers incredible automation capability

Read full review >
Stanford
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.10.2019 Company Size: Industry: N/A

PROS: It’s a very user friendly tool, making it a good choice when starting the implementation of rule-based automation. The 30-day free trial offer is very useful. We’re able to learn how to use the tool and check its capabilities before making a purchase. It’s pretty helpful in deciding whether it meets your need or not and whether to buy the product or not.

CONS: The number of activities you can do as well as the integrations available in RPA express is pretty limited.

What do you think about this review? Great Poor

It performs fairly well

Read full review >
Rosalind
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.10.2019 Company Size: Industry: N/A

PROS: First, we are able to perform OCR with so much ease. The results are also pretty accurate. Second, it has well-designed error handling components. Third, it supports ML and AI functionalities via WorkFusion SPA, making it possible to automate any business processes with intelligence and accuracy. Lastly, they provide very elaborate online training course so we were able to get started with the system easily and quickly.

CONS: The number of functionalities available in RPA Express is lesser than the other tools. Another thing, there is no inbuilt integration with other 3rd party apps.

What do you think about this review? Great Poor

Effectively automates processes

Read full review >
Keeley
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 29.09.2019 Company Size: Industry: Information Technology and Services

PROS: Been using this tool for about two months now and by far the functionalities available are great. I showed one of the automation features to my staff and they already love it!

CONS: Sometimes, the system slows down when I run this tool. But I’m not sure if this is a problem with the solution or just a problem on my end. Generally, there’s no major issue or anything that I can consider a drawback of utilizing this tool.

What do you think about this review? Great Poor

A great tool for automating business tasks and processes

Read full review >
Rosamond
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: Industry: N/A

PROS: I think the best perk of using this solution is the wide array of available functionalities. It offers more capabilities in addition to the basic ones such as the natural language processes as well as facilities for reading unstructured data.

CONS: Writing customized code is quite complicated. The same thing goes with license management and credential manager. Also, I find the community help less than some tools in the same category.

What do you think about this review? Great Poor

A reliable tool that can grow with your business

Read full review >
Pattie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2019 Company Size: Industry: N/A

PROS: The availability of a wide range of helpful and nice features. It also offers really good online courses and documentation. The OCR, unlike what other reviewers are saying, is actually good. On top of that, I can access ML and AI capabilities, which are some of today’s emerging techs, from the WorkFusion SPA.

CONS: There are activities that are not allowed or are blocked by the application. But hopefully, there’s still a way to do them.

What do you think about this review? Great Poor

A smart tool that our team can depend on

Read full review >
Asia
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 31.08.2019 Company Size: Industry: N/A

PROS: It’s simple and easy to use even for novices. They provide online training to guide new users. And despite being free, it offers reasonable number of helpful capabilities that experienced users would be happy to have. I also find its OCR pretty nice. For ML and AI capabilities just get the WorkFusion SPA.

CONS: The number of activities that can be done using this tool is quite limited compared to most of RPA tools. Also, you can only use the tool for free within thirty days.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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