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User review of Insightful

An innovative way to monitor off-site employee performance

- by Pansy

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

After deploying it to most of our workstations, Workpuls innovated the way we track and manage employee schedules and performances. Initially, we intend to use the software to track the performance of our newly-hired staff but we decided to use it on all our employees because it was able to show visible improvement in our overall productivity. Not only are we able to track employees in a group, in general, or individually. We can also send instant messages to check for updates and progress reports of certain projects. Because of this, our employees are now more focused on their work and on producing the best result for the company.

What aspects are problematic or could work better?

While we speak about Workpuls in a positive light, we can't deny that the product still has ways to go before we can deem it as the best time tracking software. It still has many faults in terms of deployment, implementation, and customization. This costs us to work off some extra time to find a solution to the problems it brings. Another notable issue has something to do with the reporting feature. Sometimes it doesn't update accordingly when we tell it to. It also doesn't offer any automation support for extracting report data so we have to do it manually. Still, I say the benefits it brings can more than make up for the issues we have to deal with.

What specific problems in your company were solved by this product?

Workpuls is a great employee monitoring tool especially for us where we have to track the performance of our decentralized remote team. It provides a more organized way of managing schedules, projects, budgets, and other important business aspects. The system is reliable, accurate, and it centralizes our process of monitoring the progress of our employees with their tasks. The reporting tools are of great help as well. Overall, it helped us take our work efficiency to the next level.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.