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User review of Insightful

Best Time Tracking and Billing Management solution

- by Rogers

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Workpuls is rich with out-of-the-box applications including those that are used for CRM, accounting, project management, and more. This makes it a very comprehensive all-in-one time-tracking solution with a lot of customization options to boot. Some of its best side-features are ample integration support, robust reporting, and tools to aid the supervision of employees. Because the system tracks all activities I've done for the month, I no longer have to recall them and manually calculate how much I must be compensated for them. Also, the fact that there's no restriction to the number of users for each plan is another great plus for the software.

What aspects are problematic or could work better?

It's good that Workpuls offers automation for some of the important processes but finding a proper training guideline to teach it to beginners is a pain. As a result, it is sometimes difficult to get used to the software. This is where the jampacked features of Workpuls backfire because new members cannot utilize the software to its full potential and they also miss a lot of the integration we use with other systems. Other Workpuls features are limited and hard to handle which makes sometimes makes it difficult to use regularly.

What specific problems in your company were solved by this product?

It is by far the most suitable, professional, and efficient time-tracking solution for our company. It has a lot of built-in applications to choose from so we can use it for more than just monitoring our employees' attendance. It's also capable of handling some aspects of accounting, purchase, invoicing, sales, and billing to name a few. The system is open-source, is feature-packed, and is an all-in-one solution to help manage any type of organization or business.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.