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User review
of Wrike
Charged during our trial period and they wont refund
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION mediocre
2out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
Overall, this product is not very user friendly and has restrictions based on the subscription level.
What aspects are problematic or could work better?
There are a lot of basic features that are excluded from lower subscription plans forcing you to pay for more than what you need. My card was charged during my trail period and they wont refund the subscription even though I chose to cancel during the trial period.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
1-10 Employees
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
75
What is your total annual cost for using this product?
75
FEATURE DETAILS
Tasks
Task Creation and Assignment ok
3
Due Dates ok
3
Task Prioritization ok
3
To-Do Lists ok
3
Collaboration
Collaborative Project Planning mediocre
2
Comments ok
3
Documents and Uploads mediocre
2
Projects
Gantt Chart/Project Map mediocre
2
Calendar View mediocre
2
Baselining/KPIs mediocre
2
Project Budgeting mediocre
2
Issue Tracking mediocre
2
Platform
Alerts ok
3
Mobile ok
3
User Access & Permissions ok
3
Reporting and Dashboards very poor
1
Customization very poor
1
Performance and Reliability ok
3
