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User review of Wrike

eXo best collaborative tool

- by Simiyu W

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Ease of Use, limitless collaboration and ability to locate colleagues and share knowledge.

What aspects are problematic or could work better?

Ability to ha e forums to share errors and received support from community.

What features/services would you like to see in future versions of this product?

Documentation and ability to host approvals and workflows.

What specific problems in your company were solved by this product?

Ability to collaborate and share knowledge. Locate experts in an organization.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Import and Export

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Yammer

Why did you decide to change it?

Less features

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Tasks

Task Creation and Assignment
4
very good
Due Dates
5
amazing
Task Prioritization
5
amazing
To-Do Lists
5
amazing

Collaboration

Collaborative Project Planning
5
amazing
Comments
5
amazing
Documents and Uploads
5
amazing

Platform

Alerts
4
very good
Mobile
4
very good
User Access & Permissions
5
amazing
API/Integration
5
amazing
Reporting and Dashboards
4
very good
Customization
5
amazing
Performance and Reliability
5
amazing