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User review of Wrike

Good software, Inflexible business practices

- by Greg Carson

USER SATISFACTION

RECOMMENDATION
3 out of 7
Unlikely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Love the product at first.
Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it.
Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use.

No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use.

Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

What aspects are problematic or could work better?

duct at first.
Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it.
Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use.

No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use.

Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

What features/services would you like to see in future versions of this product?

duct at first.
Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it.
Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use.

No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use.

Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

What specific problems in your company were solved by this product?

duct at first.
Sadly In 2 of my companies, and in one i know the same thing has happened. We evaluated the software, and the team for one reason or another decided not to use it.
Wrike became UNREACHABLE and INFLEXBILE. The do not allow for size or contract downsizing, if you slow or stop using it. For a small firm $1000/month is insanely high for a project management software that you do not use.

No matter what we said, they will not compromise even slightly. So we are paying $12K!!!!!! extra for sofware we no longer use.

Steer clear of this company if you are using for corporate use. 1 or 2 people maybe ..

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Tasks

Task Creation and Assignment
5
amazing
Due Dates
5
amazing
Task Prioritization
5
amazing
To-Do Lists
5
amazing

Collaboration

Collaborative Project Planning
5
amazing
Comments
5
amazing
Documents and Uploads
5
amazing

Projects

Gantt Chart/Project Map
4
very good
Calendar View
4
very good
Baselining/KPIs
4
very good
Project Budgeting
4
very good
Issue Tracking
4
very good

Platform

Alerts
4
very good
Mobile
4
very good
User Access & Permissions
4
very good
API/Integration
4
very good
Reporting and Dashboards
4
very good
Customization
4
very good
Performance and Reliability
4
very good
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