User review
of Wrike
Poor value for money
-
by Paul Murphy
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Very poor
2out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
A very powerful project management tool with some good features
What aspects are problematic or could work better?
Be careful with Wrike - after being a customer for 2 years they massively increased our renewal price. It's now totally unaffordable and we're having to move to an alternative, which is especially annoying after the amount of time it took to train our staff in Wrike.
What features/services would you like to see in future versions of this product?
Transparent pricing
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Non-Profit Organization Management
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
5000
What is your total annual cost for using this product?
5000
How long is your contract with the vendor?
1 year
FEATURE DETAILS
Tasks
Task Creation and Assignment ok
3
Due Dates very good
4
Task Prioritization ok
3
To-Do Lists mediocre
2
Collaboration
Collaborative Project Planning very good
4
Comments very good
4
Documents and Uploads ok
3
Projects
Gantt Chart/Project Map very good
4
Calendar View mediocre
2
Baselining/KPIs mediocre
2
Project Budgeting very poor
1
Issue Tracking very poor
1
Platform
Alerts ok
3
Mobile ok
3
User Access & Permissions ok
3
API/Integration mediocre
2
Reporting and Dashboards ok
3
Customization very poor
1
Performance and Reliability very good
4
