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User review of Wrike

Project management for Marketing Teams

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I really appreciate that it is not too complex as other collaboration tools get too carried away with all the details.

What aspects are problematic or could work better?

The reporting funcion could be a little more detailed. As a team lead I would like to know on some kind of dashboard who is working on what and which tasks have been completed.

What features/services would you like to see in future versions of this product?

It is very simple but has been an issue for the passt months: I would really like to change the main admin, the one in charge of my account.

What specific problems in your company were solved by this product?

remote communication and project documentation

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Tasks

Task Creation and Assignment
4
very good
Due Dates
3
ok
Task Prioritization
3
ok
To-Do Lists
2
mediocre

Collaboration

Collaborative Project Planning
4
very good
Comments
4
very good
Documents and Uploads
4
very good

Projects

Gantt Chart/Project Map
3
ok
Calendar View
2
mediocre
Baselining/KPIs
2
mediocre
Project Budgeting
3
ok
Issue Tracking
2
mediocre

Platform

Alerts
3
ok
Mobile
2
mediocre
User Access & Permissions
3
ok
API/Integration
4
very good
Reporting and Dashboards
3
ok
Customization
4
very good
Performance and Reliability
4
very good
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