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x.ai Review

x.ai
Our score: 8.9 User satisfaction: 100%

What is x.ai?

x.ai is an intelligent personal assistant that automatically schedules and keep tracks of meetings and appointments. By delegating such tasks to Amy and Andrew, the platforms AI personal assistants, users, especially leaders, can focus more of their efforts in meeting their business challenges.

With x.ai, teams can reach an agreement when it comes to meetings. That is because the platform searches for the best time for a team meet-up without showing a user’s available times.

Moreover, x.ai personal assistants make certain that no email is left unanswered. All correspondences coming from clients and contacts are processed and meetings are set-up with them at a time that is convenient for the user.

Overview of x.ai Benefits

Intelligent Personal Assistants

x.ai give users access to Amy and Andrew, the platform’s AIs. By utilizing either one of them, users make their calendars full but not cluttered and contribute to making the AIs smarter. All they must do is send an email to either Amy and Andrew to set-up a meeting or CC them in email threads and have them automatically work their scheduling magic.

Opportunity Tracker

With x.ai, users no longer have to worry about missing an opportunity. Amy and Andrew keep users in touch with their clients, contacts, and leads and sends them automated responses. Aside from that, the AIs can instantly set-up meetings with correspondents at a most opportune time.

Time & Team Management

x.ai also offers insights into how much time users have saved by letting Amy and Andrew handle their meeting schedules. This lets individuals and teams appreciate the assistance the AIs offer them. On top of that, the platform enables team leaders to control their team members’ access to the AIs such as their settings. This allows them to make certain that the AIs are secure and untampered.

Enterprise-Level Security

With x.ai, entrepreneurs and businesses can rest easy knowing that their AIs and their information are protected by enterprise-grade security protocols. Their meetings, their contacts list, and everything that has passed through Amy or Andrew is safe and unlikely to be illegally accessed.

Overview of x.ai Features

  • Meeting Scheduler
  • Meeting Tracker
  • Auto-Responder
  • Google Calendar Integration
  • Outlook.com Calendar Integration
  • Office 365 Calendar Integration
  • User Access Control
  • Analytics & Reporting

x.ai Position In Our Categories

Bearing in mind companies have unique business requirements, it is only logical they steer clear of choosing a one-size-fits-all, ideal software system. However, it is futile to try to find such application even among popular software solutions. The right thing to do would be to spell out the several critical aspects that entail careful thought like important features, plans, technical skill levels of staff, organizational size, etc. Thereafter, you should double down on the research comprehensively. Read some x.ai evaluations and look into each of the software systems in your shortlist more closely. Such comprehensive research makes sure you take out poorly fit apps and choose the one that provides all the features you require company requires.

Position of x.ai in our main categories:

TOP 20

x.ai is one of the top 20 Artificial Intelligence Software products

If you are interested in x.ai it may also be beneficial to check out other subcategories of Artificial Intelligence Software listed in our base of B2B software reviews.

Each organization has different wants and requires a system that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect functionality out-of-the-box. When you look for a software product, first be sure what you require it for. Read some x.ai Artificial Intelligence Software reviews and ask yourself do you desire basic functionality or do you require complex tools? Are there any industry-specific features that you are looking for? Obtain the answers to these queries to help your search. There are multiple factors that you need to reflect on and these include your budget, specific business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the app that provides all that you want to enhance your organization effectiveness and productivity.

How Much Does x.ai Cost?

x.ai Pricing Plans:

Free Trial

Individual

$17.00/month

Team

$39.00/user/month

Enterprise

$59.00/user/month

x.ai offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Individual – $17.00/month

  • Automatic Responses
  • Configurable AI

Team – $39.00/user/month

  • Internal Calendars Sync
  • Automatic Internal Meetings Set-Up
  • In-House AI
  • Analytics
  • User Access Control
  • One-on-One Training

Enterprise – $59.00/user/month

  • All Team Plan Features
  • Enterprise-Grade Security
  • Customizable SLAs
  • Dedicated Account Manager
  • Custom Analytics & Reporting

All plans include the following:

  • Google, Outlook, Office 365 Calendars Support
  • Multiple Connected Calendars
  • Unlimited Meetings
  • Meeting Scheduling
  • Hidden Availability Times
  • Training
  • Multi-Channel Support

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Artificial Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and x.ai reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with x.ai. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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x.ai Comparisons

x.ai user reviews

The ideal tool for saving time in scheduling

Read full review >
Edythe
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

X.Ai is the interactive service that is beyond reality

Read full review >
Emile
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.12.2019 Company Size: Industry: 11-50 employees

This is the Ai service that leaves a good impression

Read full review >
Priscilla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.11.2019 Company Size: 11-50 Employees Industry: Nanotechnology

Stay connected with x.ai

Read full review >
Dakota
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: 11-50 Employees Industry: Sport

Amy is more than just an Ai service

Read full review >
Jaycee
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2019 Company Size: 1-10 Employees Industry: Media Production

What are x.ai pricing details?

x.ai Pricing Plans:

Free Trial

Individual

$17.00/month

Team

$39.00/user/month

Enterprise

$59.00/user/month

x.ai offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Individual – $17.00/month

  • Automatic Responses
  • Configurable AI

Team – $39.00/user/month

  • Internal Calendars Sync
  • Automatic Internal Meetings Set-Up
  • In-House AI
  • Analytics
  • User Access Control
  • One-on-One Training

Enterprise – $59.00/user/month

  • All Team Plan Features
  • Enterprise-Grade Security
  • Customizable SLAs
  • Dedicated Account Manager
  • Custom Analytics & Reporting

All plans include the following:

  • Google, Outlook, Office 365 Calendars Support
  • Multiple Connected Calendars
  • Unlimited Meetings
  • Meeting Scheduling
  • Hidden Availability Times
  • Training
  • Multi-Channel Support

What integrations are available for x.ai?

x.ai works with any email client and supports the calendars from the following sources. For more information regarding integrations, contact support.

  • Gmail
  • Outlook.com
  • Office 365

 

x.ai average rating:

Average score
4.5/5 (17 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Milo

PROS: It saves me the hassles and time spent scheduling appointments via email. With Amy, I can send out hundreds of scheduling requests at once with so much ease. And whenever I have problems or questions regarding the platform and its features, their customer support responds quickly. But the best thing is, Amy sounds and comprehends effectively so the people who got to talk to her usually thinks she is human. I love seeing them get surprised when I told them she's an AI.

CONS: This AI is great. I haven't encountered any major concern yet.

Reviewed 6 months ago

Read full review >

The least favorable review

Jeffry

PROS: It can take care of your emails so you don't have to. It can also plan or schedule meetings. If used the right way, it can benefit you a lot.

CONS: It is difficult to use. They have a knowledge base containing enough amount of guides to help you get a hang of it but the steep learning curve will require you to spend a significant amount of time learning how it works and how to make the most of the product. But it's worth it.

Reviewed 5 months ago

Read full review >

More reviews from 17 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The ideal tool for saving time in scheduling

Read full review >
Edythe
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.12.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

PROS: I like many things about Amy. The quality of service given to the clients is beyond expectation. It allows customers to find the most convenient schedule for them. Scheduling is well organized and it gives the customers great visuals. The time we save is outstanding and worth the price that we pay.

CONS: There are several instances of glitches but eventually, it gets fixed.

What do you think about this review? Great Poor

X.Ai is the interactive service that is beyond reality

Read full review >
Emile
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.12.2019 Company Size: Industry: 11-50 employees

PROS: I like how this interactive service becomes a powerful tool in scheduling. It helps us with so many things. I salute the people who developed it, the design and functions are awesome. It’s a great addition to any office that wishes to save time.

CONS: There is nothing wrong with the product I just hope that manpower will not be replaced with AI. Another worry that I have is it might teach us to rely too much on this kind of services.

What do you think about this review? Great Poor

This is the Ai service that leaves a good impression

Read full review >
Priscilla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.11.2019 Company Size: 11-50 Employees Industry: Nanotechnology

PROS: I love the dashboard for scheduling. It’s helpful in so many ways. I can organize any meeting by simply putting my available schedule and agenda. Using x.ai is like talking to a real person, it is interactive and integrates well with my other favorite software.

CONS: I think it serves its purpose, however, it would be a big help if it is available in other languages. If this can be used regardless of anyone’s language, then this will be perfect.

What do you think about this review? Great Poor

Stay connected with x.ai

Read full review >
Dakota
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.11.2019 Company Size: 11-50 Employees Industry: Sport

PROS: It's like an invisible type of application used through email. It's there. It is helping you but you cannot see it. It is just amazing. Also, I love its ability to schedule meetings or appointments so I don't have to.

CONS: I wish x.ai looked/operated/appeared more like a person than an invisible app. Also, I don't find the non-AI directions such as links in the email for recipients to choose their meetings from the list as well as the calendar page appealing.

What do you think about this review? Great Poor

Amy is more than just an Ai service

Read full review >
Jaycee
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.11.2019 Company Size: 1-10 Employees Industry: Media Production

PROS: Amy is an amazing Ai service. Using x.ai is like communicating with a real person. I get my schedules organized by just giving all the important details to Amy. This service also helps us leave a good impression for our client because of the quality of service that it provides.

CONS: There are some features such as the calendar that somehow needs improvement. I also hope that it will go through my other calendars to check on my activities such as personal events.

What do you think about this review? Great Poor

Difficult to use but worth the time and effort learning how it works

Read full review >
Jeffry
3/5

Overall impression

3/5

Customer Support

2/5

Value for Money

2/5

Ease of Use

Published on: 04.11.2019 Company Size: Industry: Fine Art

PROS: It can take care of your emails so you don't have to. It can also plan or schedule meetings. If used the right way, it can benefit you a lot.

CONS: It is difficult to use. They have a knowledge base containing enough amount of guides to help you get a hang of it but the steep learning curve will require you to spend a significant amount of time learning how it works and how to make the most of the product. But it's worth it.

What do you think about this review? Great Poor

Gradually loving it!

Read full review >
Elisha
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2019 Company Size: More than 100 Employees Industry: Internet

PROS: Makes it easier to schedule meetings with clients. No need to send lots of emails just to find the best time for both parties to meet. This AI assistant takes care of scheduling and all I have to do is wait for the date and meet the client in person. Btw, its calendar page is also pretty awesome.

CONS: There are only two options: Andrew or Amy. Honestly, I don't like those names. It isn't a serious concern but still an annoying one because I cannot change the name! Apart from that, I find the need to format meeting invites quite inconvenient. It would be nice if these assistants would be smarter and able to learn how to sound like me when writing.

What do you think about this review? Great Poor

Has been a great help flushing more sales down our pipeline

Read full review >
Percy
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.10.2019 Company Size: Industry: Financial Services

PROS: No more missed email or sales opportunity. X.ai, also called Amy, helps me respond to emails from our local and international clients and potential customers as fast as possible. I already had a personal assistant (human) whom I am working with for about two decades now but of course, I can't have her work as an assistant on my new business. As a startup, there's no enough money to hire a new live personal assistant so I just chose to have an AI assistant. It's way more cost-effective. Also, some of the executives I'm working with also use this AI so it's easy to set up meetings with them.

CONS: There are phrases she cannot process and comprehend which makes it difficult to instruct her. Thankfully, there are x.ai tips and guides to fix this problem. Another thing, I think it isn't a problem with the x.ai but people sometimes think they are talking to a human and asks if they can meet Amy in person.

What do you think about this review? Great Poor

I like the product!

Read full review >
Eduardo
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.10.2019 Company Size: 1-10 Employees Industry: Education Management

PROS: It saves me a lot of time. I am running a small business and I don't have enough resources to employ a human assistant yet. There are many things to do and I don't have all the time in the world to handle everything including small tasks such as scheduling. X.ai has been my savior. Amy (their ai assistant) is reasonably priced and can effectively handle tasks like scheduling. It's perfect for me. On top of that, X.ai team listens to its user's feedback and make improvements accordingly. I will highly recommend this product to those looking for ai assistant.

CONS: It has a steep learning curve. I was able to use 95% of Amy's abilities but it took me a while to discover how things work. Onboarding or educational calls for new users would be helpful. Also, it would help if they make Amy smarter. Speaking of the level of intelligence, Amy is not capable of answering all questions of clients. Sometimes, her answers may be quite off which may cause misunderstandings. It can be solved by letting people know they are not talking to a human being.

What do you think about this review? Great Poor

Pretty good assistant but still have things to improve

Read full review >
Noemy
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2019 Company Size: Industry: Law Practice

PROS: Just like other reviewers, I also did receive a gift card from the vendor for writing this product review. But it doesn't mean I'll only share what I find good about the platform. X.ai works pretty well when it comes to scheduling meetings but it does not perform well when dealing with several different attendees. It is helpful but not yet perfect.

CONS: Just like what I have said in the pros, I had some problems using Amy to deal with multiple attendees. Also, some of my existing scheduling software didn't work well with this assistant so I end up letting Amy go.

What do you think about this review? Great Poor

An app that saved me a lot of time!

Read full review >
Nona
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: It's a time saver app. It can schedule conference calls, which is one of the tasks that consume much of my time at work. Since I don't have to handle scheduling anymore, I now have more time to do and focus on other more important tasks. On top of that, this assistant is pretty affordable.

CONS: No customization option. You cannot remove the branding even if you are already paying for the service. But generally, the service is awesome.

What do you think about this review? Great Poor

Seriously, a worthy subscription!

Read full review >
Nikita
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: It can take care of monotonous tasks (which I hate) like scheduling meetings. I just include the ai in my emails. I woke up every morning seeing the meetings on my calendar. It's easy, time-efficient, and convenient.

CONS: Nothing. But there's something I'd like to disclose. They gave me a gift card for this review. But it's just an incentive for sharing my experience and not to make sure I gave them good feedback. This AI is good and I highly recommend it.

What do you think about this review? Great Poor

The best assistant for any office

Read full review >
Brant
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I love how Amy helps me with my schedules. I don’t have to spend so much time to schedule my meetings or events. It’s like a personal assistant whom I can just send an email and everything becomes organized. All I need to do is to attend.

CONS: For the past few months, I only had one problem with the attendees, which I think is nothing compared to the benefits that I get from x.ai

What do you think about this review? Great Poor

Frees up time to focus on more significant tasks

Read full review >
Milo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: It saves me the hassles and time spent scheduling appointments via email. With Amy, I can send out hundreds of scheduling requests at once with so much ease. And whenever I have problems or questions regarding the platform and its features, their customer support responds quickly. But the best thing is, Amy sounds and comprehends effectively so the people who got to talk to her usually thinks she is human. I love seeing them get surprised when I told them she's an AI.

CONS: This AI is great. I haven't encountered any major concern yet.

What do you think about this review? Great Poor

A very helpful and practical AI app that I use every day

Read full review >
Julie
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: 1-10 Employees Industry: Management Consulting

PROS: You get a personal assistant who can do most of the things a personal human virtual assistant can do. I use x.ai to help me schedule meetings and it works fairly well. The process is also pretty simple. I just CC my AI assistant to every email sent to my target audience. But you should make sure the email contains enough information for the assistant to process so it can also give appropriate response. After sending an email, the ai will follow up 3x, read my calendar, and eventually suggest the best time for the meeting. Amy will then put the schedule of meeting on my calendar.

CONS: It is helping me nail down sales demo times as well as dates for clients who showed cautious interest but we're never committed. Pretty helpful in my job in sales.

What do you think about this review? Great Poor

This tech rocks!

Read full review >
Dallas
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It's beautifully crafted and offers amazing user experience. Amy is generally reliable especially when it comes to scheduling meetings. She can set up my meetings at any time of the day. Happy to have her.

CONS: There's no NLP, one of the 3 components of AI (ML+NLP+Robotics). I wish they add this to the service.

What do you think about this review? Great Poor

It has saved my life and helped bring more profit to the business

Read full review >
Elroy
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: It's a time saver. I used to spend a significant amount of time scheduling day-to-day business meetings and following up leads and appointments. Most of my time is spent on these small tasks, leaving me less time to network with people. But things have changed since I started using x.ai. I now leave the said tasks to Amy so I have more time to talk to people.

CONS: I don't find any drawback of using this assistant. It's been a huge help. I needed assistance but cannot afford to hire a new employee for the job yet. Amy has solved my problem.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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