Go with Appfolio or something else.

What are the best aspects of this product?

The marketing function (Rent Cafe) is probably the most interesting function and selling point, but even that doesnt work properly.

What aspects are problematic or could work better?

We are one of the larger residential pm companies in St. Louis and decided to enter the multi family realm. We use property ware for our single fans.and will continue to do so. I dont complain and I never write reviews but my team and I are defeated by this mess. The main driver for choosing yardi breeze was for the marketing/rent cafe/website element. So far, that seems to be the only redeeming aspect, but that doesn\\\'t even work properly. The system doesn\\\'t seem to be fully mature or ready and nothing works as it should. I would also say that for the customer service team as well. The main response to issues is \\\"let me follow up with you on that\\\". My team and I have never been so frustrated or defeated by a project or lack of progress with onboarding. We are exhausted. This thing doesn\\\'t even post auto-charges correctly! This is a simple property management task. There are too many problems to even name. Luckily, we have finally been assigned a tech([SENSITIVE CONTENT HIDDEN]) who knows what they are.doing,.but that took weeks to get done. Honestly a horrible onboarding experience and I would go with appfolio if I had to do it all over again.

What features/services would you like to see in future versions of this product?

Higher ACH limit, syncing with email, basic functions, we just need it to work

What specific problems in your company were solved by this product?

We are one of the larger residential pm companies in St. Louis and decided to enter the multi family realm. We use property ware for our single fans.and will continue to do so. I dont complain and I never write reviews but my team and I are defeated by this mess. The main driver for choosing yardi breeze was for the marketing/rent cafe/website element. So far, that seems to be the only redeeming aspect, but that doesn\\\'t even work properly. The system doesn\\\'t seem to be fully mature or ready and nothing works as it should. I would also say that for the customer service team as well. The main response to issues is \\\"let me follow up with you on that\\\". My team and I have never been so frustrated or defeated by a project or lack of progress with onboarding. We are exhausted. This thing doesn\\\'t even post auto-charges correctly! This is a simple property management task. There are too many problems to even name. Luckily, we have finally been assigned a tech([SENSITIVE CONTENT HIDDEN]) who knows what they are.doing,.but that took weeks to get done. Honestly a horrible onboarding experience and I would go with appfolio if I had to do it all over again.

Are you a current user of this product?

Yes