A recommended e-mail client.

What are the best aspects of this product?

The good thing about Yesware is being able to remain granular yet be efficient with follow-ups. Its reminder functionality has proven to be useful. The same goes for its template. Such methods keep you reminded (in case there's no response). A tailored message can be applied as your succeeding touches.

What aspects are problematic or could work better?

Some small things to take note of. If you somehow forgot to set a reminder and you're constantly going back and forth with e-mails, it won't show the number of times the e-mail has been opened or clicked. Whenever you offer a hyperlink, it'll show the domain of Yesware but it'll redirect it to the webpage you're aiming to bring the prospect too. This can be annoying since a prospect will observe you tracking them --- evidently turning them off. The touchpoints/sequencing functionality appears clunky.

What specific problems in your company were solved by this product?

I'm trying to be highly effective and efficient in terms of my outreach to prospects. Yesware is wonderfully made to integrate with G-Mail. This gives me the chance to come up with templates that can sync well with Salesforce. It'll also give me the chance to target certain prospects. Constant reminders lets me send e-mails to the right time zones.

Are you a current user of this product?

Yes